[SOLVED] BSOD

crazymonkey012

Distinguished
Nov 6, 2010
5
0
18,510
Was just watching YouTube.. Then screen bugged out and computer restarted.

CPU: Intel Core i9-10850k
Cooler: NZXT Kraken Z73
Motherboard: ASUS ROG MAXIMUS XII HERO
RAM: G.SKILL Trident Z Royal Series 32GB (4 x 8GB)
GPU: MSI Ventus OC RTX 3090
SSD: 2x - Samsung 970 Evo Plus 1tb
PSU: CORSAIR RMx Series RM1000X 1000W
Windows 10 Pro 64 bit







Microsoft (R) Windows Debugger Version 10.0.20153.1000 AMD64
Copyright (c) Microsoft Corporation. All rights reserved.


Loading Dump File [C:\Windows\Minidump\122520-6984-01.dmp]
Mini Kernel Dump File: Only registers and stack trace are available

Symbol search path is: srv*
Executable search path is:
Windows 10 Kernel Version 19041 MP (20 procs) Free x64
Product: WinNt, suite: TerminalServer SingleUserTS
Edition build lab: 19041.1.amd64fre.vb_release.191206-1406
Machine Name:
Kernel base = 0xfffff8053f600000 PsLoadedModuleList = 0xfffff8054022a2b0
Debug session time: Fri Dec 25 05:36:55.957 2020 (UTC - 5:00)
System Uptime: 5 days 16:23:45.099
Loading Kernel Symbols
...............................................................
................................................................
................................................................
................
Loading User Symbols
Loading unloaded module list
..................................................
For analysis of this file, run !analyze -v
nt!KeBugCheckEx:
fffff8053f9f5780 48894c2408 mov qword ptr [rsp+8],rcx ss:0018:fffffa8316e2ef50=000000000000001e
14: kd> !analyze -v
***
  • *
  • Bugcheck Analysis *
  • *
***

KMODE_EXCEPTION_NOT_HANDLED (1e)
This is a very common bugcheck. Usually the exception address pinpoints
the driver/function that caused the problem. Always note this address
as well as the link date of the driver/image that contains this address.
Arguments:
Arg1: ffffffffc0000005, The exception code that was not handled
Arg2: fffff8053fbf7440, The address that the exception occurred at
Arg3: 0000000000000000, Parameter 0 of the exception
Arg4: ffffffffffffffff, Parameter 1 of the exception

Debugging Details:
------------------


KEY_VALUES_STRING: 1

Key : Analysis.CPU.mSec
Value: 2499

Key : Analysis.DebugAnalysisProvider.CPP
Value: Create: 8007007e on DESKTOP-2ICD2A2

Key : Analysis.DebugData
Value: CreateObject

Key : Analysis.DebugModel
Value: CreateObject

Key : Analysis.Elapsed.mSec
Value: 10880

Key : Analysis.Memory.CommitPeak.Mb
Value: 86

Key : Analysis.System
Value: CreateObject

Key : WER.OS.Branch
Value: vb_release

Key : WER.OS.Timestamp
Value: 2019-12-06T14:06:00Z

Key : WER.OS.Version
Value: 10.0.19041.1


ADDITIONAL_XML: 1

OS_BUILD_LAYERS: 1

BUGCHECK_CODE: 1e

BUGCHECK_P1: ffffffffc0000005

BUGCHECK_P2: fffff8053fbf7440

BUGCHECK_P3: 0

BUGCHECK_P4: ffffffffffffffff

READ_ADDRESS: fffff805402fa390: Unable to get MiVisibleState
Unable to get NonPagedPoolStart
Unable to get NonPagedPoolEnd
Unable to get PagedPoolStart
Unable to get PagedPoolEnd
fffff8054020f330: Unable to get Flags value from nt!KdVersionBlock
fffff8054020f330: Unable to get Flags value from nt!KdVersionBlock
unable to get nt!MmSpecialPagesInUse
ffffffffffffffff

EXCEPTION_PARAMETER2: ffffffffffffffff

BLACKBOXBSD: 1 (!blackboxbsd)


BLACKBOXNTFS: 1 (!blackboxntfs)


BLACKBOXPNP: 1 (!blackboxpnp)


BLACKBOXWINLOGON: 1

CUSTOMER_CRASH_COUNT: 1

PROCESS_NAME: audiodg.exe

STACK_TEXT:
fffffa8316e2ef48 fffff8053fa9128d : 000000000000001e ffffffffc0000005 fffff8053fbf7440 0000000000000000 : nt!KeBugCheckEx
fffffa8316e2ef50 fffff8053fa078ac : 0000000000000000 0000000000000000 0000000000000000 0000000000000000 : nt!KiDispatchException+0x16688d
fffffa8316e2f610 fffff8053fa035e0 : 0000000000000000 0000000000000000 0000000000000000 0000000000000000 : nt!KiExceptionDispatch+0x12c
fffffa8316e2f7f0 fffff8053fbf7440 : fffff8053fa071b5 0000000000000000 fffffa8316e2fa80 ffffd70c05d74240 : nt!KiGeneralProtectionFault+0x320
fffffa8316e2f988 fffff8053fa071b5 : 0000000000000000 fffffa8316e2fa80 ffffd70c05d74240 ffffd70c08ace470 : nt!NtWaitForMultipleObjects+0x140
fffffa8316e2f990 00007ffb67fccb04 : 0000000000000000 0000000000000000 0000000000000000 0000000000000000 : nt!KiSystemServiceCopyEnd+0x25
000000dde25ff3d8 0000000000000000 : 0000000000000000 0000000000000000 0000000000000000 0000000000000000 : 0x00007ffb`67fccb04


SYMBOL_NAME: nt!NtWaitForMultipleObjects+140

MODULE_NAME: nt

IMAGE_NAME: ntkrnlmp.exe

IMAGE_VERSION: 10.0.19041.685

STACK_COMMAND: .thread ; .cxr ; kb

BUCKET_ID_FUNC_OFFSET: 140

FAILURE_BUCKET_ID: 0x1E_c0000005_R_nt!NtWaitForMultipleObjects

OS_VERSION: 10.0.19041.1

BUILDLAB_STR: vb_release

OSPLATFORM_TYPE: x64

OSNAME: Windows 10

FAILURE_ID_HASH: {527de698-4961-0045-3a8e-96215bf96b96}

Followup: MachineOwner
---------
 
Solution
audiodg.exe =Windows Audio Device Graph Isolation
it is what crashed, not cause. Its possible cause is sound drivers so try updating yours.

In case it happens again
Can you follow option one on the following link - here - and then do this step below: Small memory dumps - Have Windows Create a Small Memory Dump (Minidump) on BSOD - that creates a file in c windows/minidump after the next BSOD

  1. copy that file to documents
  2. upload the copy from documents to a file sharing web site,
  3. and share the link in your thread so we can help fix the problem

Colif

Win 11 Master
Moderator
audiodg.exe =Windows Audio Device Graph Isolation
it is what crashed, not cause. Its possible cause is sound drivers so try updating yours.

In case it happens again
Can you follow option one on the following link - here - and then do this step below: Small memory dumps - Have Windows Create a Small Memory Dump (Minidump) on BSOD - that creates a file in c windows/minidump after the next BSOD

  1. copy that file to documents
  2. upload the copy from documents to a file sharing web site,
  3. and share the link in your thread so we can help fix the problem
 
Solution