[SOLVED] BSOD

Apr 22, 2021
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So i know nothing about computers beyond getting on and playing games and honestly just recently thought about upgrading it. so i did. i purchased 2 16gb of ram that fell on ALL of the requirements the MOBO would allow. installed no problem, got on, started playing, but about a few hours in i got a blue screen saying something or another that had to restart my computer, i assume that's the BSOD.

https://download.asrock.com/Manual/B360M Pro4.pdf

that's the MOBO and

-20-374-006-[/I]-Product]https://www.newegg.com/g-skill-32gb-288-pin-ddr4-sdram/p/N82E16820374006?Description=ddr4%202666&cm_re=ddr4_2666--20-374-006--Product

that's what i put in.
 
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So i know nothing about computers beyond getting on and playing games and honestly just recently thought about upgrading it. so i did. i purchased 2 16gb of ram that fell on ALL of the requirements the MOBO would allow. installed no problem, got on, started playing, but about a few hours in i got a blue screen saying something or another that had to restart my computer, i assume that's the BSOD.

https://download.asrock.com/Manual/B360M Pro4.pdf

that's the MOBO and

-20-374-006-[/I]-Product]https://www.newegg.com/g-skill-32gb-288-pin-ddr4-sdram/p/N82E16820374006?Description=ddr4%202666&cm_re=ddr4_2666--20-374-006--Product

that's what i put in.
Unless i missed them which is possible going to go back through again these specific rip jaw wernt in the support list.
 
So i know nothing about computers beyond getting on and playing games and honestly just recently thought about upgrading it. so i did. i purchased 2 16gb of ram that fell on ALL of the requirements the MOBO would allow. installed no problem, got on, started playing, but about a few hours in i got a blue screen saying something or another that had to restart my computer, i assume that's the BSOD.

https://download.asrock.com/Manual/B360M Pro4.pdf

that's the MOBO and

-20-374-006-[/I]-Product]https://www.newegg.com/g-skill-32gb-288-pin-ddr4-sdram/p/N82E16820374006?Description=ddr4%202666&cm_re=ddr4_2666--20-374-006--Product

that's what i put in.
Your ram isn't supported one moment i'll find you a supported. Pair
 
So i know nothing about computers beyond getting on and playing games and honestly just recently thought about upgrading it. so i did. i purchased 2 16gb of ram that fell on ALL of the requirements the MOBO would allow. installed no problem, got on, started playing, but about a few hours in i got a blue screen saying something or another that had to restart my computer, i assume that's the BSOD.

https://download.asrock.com/Manual/B360M Pro4.pdf

that's the MOBO and

-20-374-006-[/I]-Product]https://www.newegg.com/g-skill-32gb-288-pin-ddr4-sdram/p/N82E16820374006?Description=ddr4%202666&cm_re=ddr4_2666--20-374-006--Product

that's what i put in.
https://www.amazon.com/dp/B071ZZDGY8/ref=cm_sw_r_cp_apa_glt_fabc_VTGXP8PKPEZTY2EWZ5ZR
 
Apr 22, 2021
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Completely new to this but im pretty sure it is? under memory it shows it supports, Supports DDR4 2666/2400/2133 non-ECC, un-buffered memory
 
Apr 22, 2021
4
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10
Apr 22, 2021
4
0
10
Just going to try a few things contacting cyberpower being one of them to see if they even know what MOBO they put in this computer. ty for the help!