Question BSOD

Page 3 - Seeking answers? Join the Tom's Hardware community: where nearly two million members share solutions and discuss the latest tech.

gardenman

Distinguished
Moderator
RAM is the most common issue for BSODs in my opinion. I still recommend doing a RAM test before doing anything else. You need to get a flash drive and test it out. It may or may not be the issue, but it's worth spending the time on it.
 
Sep 12, 2021
48
2
35
0
RAM is the most common issue for BSODs in my opinion. I still recommend doing a RAM test before doing anything else. You need to get a flash drive and test it out. It may or may not be the issue, but it's worth spending the time on it.
Alright will do, I'll order a usb this week, what did the mjni dumps say, thanks!
 

gardenman

Distinguished
Moderator
what did the mjni dumps say
We'll have to wait for Colif to reply on the minidumps. Here's the results: https://jsfiddle.net/btpvzsa3/show This link is for anyone wanting to help. You do not have to view it. It is safe to "run the fiddle" as the page asks.
File information:101321-6578-01.dmp (Oct 13 2021 - 12:48:24)
Bugcheck:MEMORY_MANAGEMENT (1A)
Driver warnings:*** WARNING: Unable to verify timestamp for ntoskrnl.exe
Probably caused by:memory_corruption (Process: ?)
Uptime:0 Day(s), 23 Hour(s), 06 Min(s), and 01 Sec(s)

File information:101221-6328-01.dmp (Oct 12 2021 - 12:32:55)
Bugcheck:KERNEL_DATA_INPAGE_ERROR (7A)
Driver warnings:*** WARNING: Unable to verify timestamp for ntoskrnl.exe
Probably caused by:memory_corruption (Process: ?)
Uptime:0 Day(s), 0 Hour(s), 03 Min(s), and 34 Sec(s)
Comment: Too many errors in both dumps.

This information can be used by others to help you. Someone else will post with more information. Please wait for additional answers. Good luck.
 
Sep 12, 2021
48
2
35
0
Ah thanks, Colif said there's loads of storms and he doesn't want anything in his pc to break so we'll wait, also I set the ram to 3200mhz using XMP instead of 3600
 

gardenman

Distinguished
Moderator
It's very corrupt, just like the last 2. Alot of errors. Results: https://jsfiddle.net/voL6yexb/show This link is for anyone wanting to help. You do not have to view it. It is safe to "run the fiddle" as the page asks.

File information:101621-6921-01.dmp (Oct 16 2021 - 15:39:40)
Bugcheck:STATUS_SYSTEM_PROCESS_TERMINATED (C000021A)
Driver warnings:*** WARNING: Unable to verify timestamp for ntoskrnl.exe
Probably caused by:memory_corruption (Process: ?)
Uptime:0 Day(s), 0 Hour(s), 00 Min(s), and 12 Sec(s)

This information can be used by others to help you. Someone else will post with more information. Please wait for additional answers. Good luck.
 

gardenman

Distinguished
Moderator
Tons of errors. The file itself may or may not be partially corrupted. But there's so many errors that I had to remove them first before sending them though my software, or else it would sit there for a day processing all of the errors. The results should be around 10,000 bytes. It was well over 1 million bytes if I included all of the errors.

Personally, I'm guessing here, but I'd say it's a hardware error of some type. I base this guess upon the dumps not pointing to a driver and instead blaming ntoskrnl,exe (Windows itself). I recommend testing the hardware with everything you can find. RAM, Drives, etc. If changing the RAM settings made it work better, then that's a sign.
 

Colif

Win 10 Master
Moderator
MB sees - BL8G36C16U4WL.M8FE1

Here are your sticks - https://www.crucial.com/memory/ddr4/bl8g36c16u4wl
Crucial Ballistix RGB 8GB DDR4-3600 Desktop Gaming Memory (White)

Crucial memory finder for your motherboard doesn't list that but does show this:

BL2K8G36C16U4WL - https://www.crucial.com/memory/ddr4/bl2k8g36c16u4wl/ct19496085
Crucial Ballistix RGB 16GB Kit (2 x 8GB) DDR4-3600 Desktop Gaming Memory (White)


is this a set of 2 sticks or did you buy 2 individual sticks? As sets are tested to make sure both sticks work together, individual sticks have no guarantees. So Try running with 8gb and see if it works any better or just buy the 2x8gb set like Crucial tested PC for.

Since your last BSOD isn't one I see often, and it only happened after messing with ram, I would consider maybe getting ram that Crucial have tested to work with motherboard, if you can
 
Last edited:
Sep 12, 2021
48
2
35
0
MB sees - BL8G36C16U4WL.M8FE1

Here are your sticks - https://www.crucial.com/memory/ddr4/bl8g36c16u4wl
Crucial Ballistix RGB 8GB DDR4-3600 Desktop Gaming Memory (White)

Crucial memory finder for your motherboard doesn't list that but does show this:

BL2K8G36C16U4WL - https://www.crucial.com/memory/ddr4/bl2k8g36c16u4wl/ct19496085
Crucial Ballistix RGB 16GB Kit (2 x 8GB) DDR4-3600 Desktop Gaming Memory (White)


is this a set of 2 sticks or did you buy 2 individual sticks? As sets are tested to make sure both sticks work together, individual sticks have no guarantees. So Try running with 8gb and see if it works any better or just buy the 2x8gb set like Crucial tested PC for.

Since your last BSOD isn't one I see often, and it only happened after messing with ram, I would consider maybe getting ram that Crucial have tested to work with motherboard, if you can
Hey Colif, I want to thank you guys so much, yesterday I asked Amazon to refund my 6 month old B550, thankfully they did so and now I'll strip the whole pc, what board should I get?
I have a budget for £160 and a 5800x.

Also the sticks were a set of 8x2 on amazon
View: https://imgur.com/a/WPCAWZD
 
Sep 12, 2021
48
2
35
0
MB sees - BL8G36C16U4WL.M8FE1

Here are your sticks - https://www.crucial.com/memory/ddr4/bl8g36c16u4wl
Crucial Ballistix RGB 8GB DDR4-3600 Desktop Gaming Memory (White)

Crucial memory finder for your motherboard doesn't list that but does show this:

BL2K8G36C16U4WL - https://www.crucial.com/memory/ddr4/bl2k8g36c16u4wl/ct19496085
Crucial Ballistix RGB 16GB Kit (2 x 8GB) DDR4-3600 Desktop Gaming Memory (White)


is this a set of 2 sticks or did you buy 2 individual sticks? As sets are tested to make sure both sticks work together, individual sticks have no guarantees. So Try running with 8gb and see if it works any better or just buy the 2x8gb set like Crucial tested PC for.

Since your last BSOD isn't one I see often, and it only happened after messing with ram, I would consider maybe getting ram that Crucial have tested to work with motherboard, if you can
I have the RGB kit you sent, bought these in August

Crucial Ballistix RGB BL2K8G36C16U4WL 3600 MHz, DDR4, DRAM ,Desktop Gaming Memory Kit, 16GB (8GB x2), CL16, White https://www.amazon.co.uk/dp/B083VN3YFH/ref=cm_sw_r_apan_glt_fabc_W1D81DREJWXVGQ9YMBX6?_encoding=UTF8&psc=1
 
Sep 12, 2021
48
2
35
0
Also when I order the Steel Legend (if you guys approve of if), I want to have a fresh install off windows, would I have to format my ssd in the asrock bios?
 

gardenman

Distinguished
Moderator
No need to format. Use the media creation tool to download/copy Win10 to a (USB) flash drive.

Very important: Unplug all other drives except the one that you are going to install to. If you don't, it's likely that some parts of Windows will be installed to a 2nd drive. Then if you ever remove that 2nd drive, your Windows will not boot.

Boot to the flash drive and install. It will allow you to erase any data on the drive you are going to install to.

Full instructions: https://forums.tomshardware.com/threads/bsod.3724987/page-3#post-22488843
 

ASK THE COMMUNITY