Question BSODs accompanied by CPU Overheating

[saka-rauka1]

I've run into some strange issues in the past week or so:

1. Chrome has been giving me some troubles the first time I would run it upon booting up my PC. It would attempt to resume the session from the last time it was closed, but only manage to load 1 window properly, with the others being noninteractive black rectangles. The one window that did load correctly would freeze and become completely unresponsive if I tried to switch to a different tab or create a new tab. This could be worked around until the next PC reboot by force closing the app and reopening it.
2. At one point when playing Kerbal Space Program, I noticed that it was running at a much lower frame rate than I was used to, and just a few seconds later it crashed. As I attempted to launch the game again, what looked to be a crash report window appeared briefly, before that too immediately crashed. Moments later I encountered the first of several BSODs.
3. In the past couple of days I've had a few BSODs within a few hours of each other. They carried the message "Page Fault in Non-Paged Area" and "win32k.sys"
4. Upon rebooting my PC after one of the BSODs, I saw a BIOS message come up before windows started to load. It mentioned that my CPU was overheating, but I didn't get a chance to fully read it before windows booted up. I ran HWinfo64 immediately after logging into windows, and saw that the CPU temps were peaking at 91C. The rows for "Core Thermal Throttling" and "Package/Ring Thermal Throttling" also had a yes in the "Maximum" column. Nothing was running except the usual background stuff like outlook, steam and discord. Since then I've had HWinfo running the whole time my PC has been running, and enabled logging. I've seen the temps spike into the mid 90s at various times. It seems to occur when things are being loaded up for the first time, like when I launch a game, or first log in to windows. It hasn't stayed at 90 for extended periods of time.
5. Starting today I've noticed that my PC is very sluggish in general. Trivial tasks like switching tabs in chrome, opening folders in explorer, alt tabbing to a different window, and typing into the search bar in windows now take a second or two longer to respond than they have in the past.

I'm not sure if the root cause for all of this is the CPU, which would therefore mean it would be best to ask in either the CPU or Cooling subforums, but I figured someone more knowledgeable than myself could see something obvious in the logs that might point to the source of the problem, so I posted this here.

Dump Files: https://1drv.ms/u/s!AlKstJnWndmbxgpirDqh0xqMRUNY?e=h7ogWD
Event Viewer Log: https://pastebin.com/YcDNgdGv

Specs:
12900k
MSI PRO Z690-A DDR4
32GB RAM 3600MHz
RTX 4080
EK Elite 360 AIO D-RGB
Win 10

CPU-Z Report: https://pastebin.com/g9YESwNB

 

[ubuysa]

It's much wiser to upload the entire Application and System logs, but the one entry you did upload is conclusive; there is a hardware issue on that PC. If you know the CPU is overheating then that needs to be addressed first. Download HWMonitor (free) and check on your temperatures, both at idle and at maximum load.

 

[saka-rauka1]

It's much wiser to upload the entire Application and System logs, but the one entry you did upload is conclusive; there is a hardware issue on that PC. If you know the CPU is overheating then that needs to be addressed first. Download HWMonitor (free) and check on your temperatures, both at idle and at maximum load.

Thanks for the response. After ~30mins of playing a few different games I saw the temps go all the way up to 100C.

HWinfo screenshot:

https://imgur.com/fLcKGn8

View: https://imgur.com/fLcKGn8


Right now they're idling at around 47C, but I've seen spikes up to 90C sometimes just when background programs are booting up when logging into windows.

 

[Zerk2012]

Thanks for the response. After ~30mins of playing a few different games I saw the temps go all the way up to 100C.

HWinfo screenshot:

https://imgur.com/fLcKGn8

View: https://imgur.com/fLcKGn8


Right now they're idling at around 47C, but I've seen spikes up to 90C sometimes just when background programs are booting up when logging into windows.

Add the CPU tab above the one showingthe temps., you can close the motherboard tab.

 

[saka-rauka1]

Add the CPU tab above the one showingthe temps., you can close the motherboard tab.

https://imgur.com/T2M1kVi

View: https://imgur.com/T2M1kVi

 

[ubuysa]

I would stop using that PC until you've repasted the CPU. It may already be too late.....

 

[saka-rauka1]

I reapplied thermal paste and the temps have fallen from 100 to 70 in most games. Idle temps are also 10 degrees lower. Very taxing processes such as engine analysis in Lichess still gets the CPU temps into the 90s, but it's pretty much always been like that, maybe 85ish when I first bought the system, so a small increase isn't a big deal.

I'm going to look into undervolting/underclocking to rein in the the temps a bit more as I've found that a lot of people with high end intel processors are doing the same and it seems like a good idea to try it.