BSOD's caused by ntoskrnl.exe 73c40 & 73c10

[Parfachoks]

Hi Guys,

Lately I have been struggling with my computer.. I am getting BSOD almost guaranteed if I start playing a game and from time to time also when watching some tv series or watching a sport stream. First I thought that it might be an HDD problem as that is the oldest part of my computer and it might be time to change it, so I bought an SSD an re-installed the Windows, but still.. BSOD's all the time if I try to play a game.

As far as I checked, I do not think it is a software issue, as I have had this computer for 4 years without changing any hardware and especially after windows re-install, I almost have no software.

I see that lately all the BSOD's are caused by ntoskrnl.exe with bug check string IRQL NOT LESS OR EQUAL or KMODE EXCEPTION NOT HANDLED

Please let me know guys, if I need to change a hardware part or if this is a weierd soft issue.

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[Paul NZ]

2 of the stop errors are caused by directx and your ATI drivers (atikmdag.sys)

I would see if there are any updates for your LAN, the drivers are 5 yrs old (are you using ethernet to watch the sports online)?

 

[johnbl]

I would update the network driver and maybe the BIOS to pick up USB fixes
I kind of suspect the problem is going to be in the USB system, but I can not prove it without looking at a kernel memory dump. (i would just update the BIOS and see if the problem goes away)

-------------
bios update is available to version 1.8
http://www.asrock.com/mb/AMD/970%20Extreme3/?cat=Download&os=BIOS

yes, your network driver is really old:
Realtek RTL8168D/8111D Family PCI-E Gigabit Ethernet NIC
\SystemRoot\system32\DRIVERS\Rt64win7.sys Thu Apr 21 11:15:33 2011

get an update:
http://www.realtek.com.tw/downloads/downloadsView.aspx?Langid=1&PNid=13&PFid=5&Level=5&Conn=4&DownTypeID=3&GetDown=false

machine info:
Manufacturer ASRock
Product 970 Extreme3

BIOS Version P1.50
BIOS Starting Address Segment f000
BIOS Release Date 05/10/2012
Processor Version AMD FX(tm)-8150 Eight-Core Processor
Processor Voltage 8dh - 1.3V
External Clock 200MHz
Max Speed 3600MHz
Current Speed 3600MHz

 

[Parfachoks]

2 of the stop errors are caused by directx and your ATI drivers (atikmdag.sys)

I would see if there are any updates for your LAN, the drivers are 5 yrs old (are you using ethernet to watch the sports online)?

Yes, I am watching sports online from time to time. I have now updated the drivers, hopefully it works.
Thanks for the suggestion.

 

[Parfachoks]

I would update the network driver and maybe the BIOS to pick up USB fixes
I kind of suspect the problem is going to be in the USB system, but I can not prove it without looking at a kernel memory dump. (i would just update the BIOS and see if the problem goes away)

-------------
bios update is available to version 1.8
http://www.asrock.com/mb/AMD/970%20Extreme3/?cat=Download&os=BIOS

yes, your network driver is really old:
Realtek RTL8168D/8111D Family PCI-E Gigabit Ethernet NIC
\SystemRoot\system32\DRIVERS\Rt64win7.sys Thu Apr 21 11:15:33 2011

get an update:
http://www.realtek.com.tw/downloads/downloadsView.aspx?Langid=1&PNid=13&PFid=5&Level=5&Conn=4&DownTypeID=3&GetDown=false

machine info:
Manufacturer ASRock
Product 970 Extreme3

BIOS Version P1.50
BIOS Starting Address Segment f000
BIOS Release Date 05/10/2012
Processor Version AMD FX(tm)-8150 Eight-Core Processor
Processor Voltage 8dh - 1.3V
External Clock 200MHz
Max Speed 3600MHz
Current Speed 3600MHz

Thank you! I have updated BIOS and network drivers. I will give it a try, so hopefully it works now.
Will let you know!

 

[Paul NZ]

No probs

 

[Parfachoks]

Thanks Guys, seems that your gut was right. After the updates, I have not seen any BSOD's.

 

[Paul NZ]

Excellent !