BSODs, System Restore Errors, No Audio

[LightningJimmy]

I recently realized that my audio stopped working. After an hour or so of trying to fix it, I tried to boot into safe mode. When I booted into safe mode, I got the blue screen, "PAGE_FAULT_IN_NONPAGED_AREA". I tried to boot into safe mode again and got "BAD_POOL_HEADER".
Weird thing is, my speakers work when I used the diagnostics tool built in to my computer(not Windows). I next tried to use System Restore, but when I looked all my restore points were gone(and I know I had some). When I went into "Create a Restore Point", it gave me, "System Restore Encountered an Error. (0x81000203).

I have Bitdefender Total Security 2017 as my Antivirus/Firewall/Antiwhatever

Does anyone know how to fix this problem?

 

[Colif]

can you download and run who crashed: http://www.resplendence.com/whocrashed
it will give us a summary of errors - likely just point at sound drivers

Copy/paste results here

Open Run box from the WinX menu, type services.msc to open the Services Manager and ensure that the Volume Shadow Copy, Task Scheduler & Microsoft Software Shadow Copy Provider Services are Running and set on Automatic.

http://forum.thewindowsclub.com/windows-10-management-support/37643-system-restore-encountered-error-0x81000203.html

I only have BItdefender Total Security 2016, wonder when I get updated version.

 

[LukeFatwalker]

There's realistically two options here:

1) Try booting with just 1 stick of RAM in varying slots. Most of the time this is tied to RAM hardware.

2) Re-install the OS. In any other instance of this I've seen, if the RAM fix doesn't work you need to re-install the OS.

Regardless, you should probably replace Windows System Restore. HAving restore points disappear is sadly all to common. I'd recommend either Comodo Time Machine or RollBack Rx.