[SOLVED] BSODs & unrepairable windows issues

hunterczech

Commendable
May 29, 2019
48
6
1,545
1
Hey,
I've been getting BSOD's again (previous cause was Kaspersky: https://forums.tomshardware.com/threads/computer-sometimes-causes-bsod-when-shutting-down.3696533/page-2#post-22276970 but the error messages were different and situations when it happened too - i have kaspersky again but will not uninstall until i find out if its the cause of problem).

BSOD's happens when quitting tasks that are using higher amount of RAM (2-3GB) like games. Bluescreen happens at exact same Address 3 out of 5 times with the same message REFERENCE_BY_POINTER. I'm also having problems when scanning discs for system corruption which always ends up with "Windows found some problems but couldn't fix some of them".

Today Windows even showed event that:
"Corruption was detected in the file system structure on volume C :.

The exact nature of the damage is unknown. You need to check and repair online file system structures."

Which i've run, computer started up, yet running sfc still shows up unfixable problems same as before. At this point I have no idea what to do and if the BSOD's are related to corruption within file system at all.


Setup:
i5-750, 8gb ddr3, some really old amd 64xx
C: drive is still quite new Samsung EVO 860 that reports no problem at all with 97% health, other discs reports no issues either with 100% health

BSOD Minidumps: https://ufile.io/lv5wx1yn
BlueScreenView report: https://ibb.co/6gv2LvX

Thanks in advance.
 

Colif

Win 10 Master
Moderator
defender was involved in crash 1
download Win10 Auto Installation Program from under windows header here - https://www.realtek.com/en/component/zoo/category/network-interface-controllers-10-100-1000m-gigabit-ethernet-pci-express-software
natural reaction to defender crashes is update LAN drivers

FAULTY_HARDWARE_CORRUPTED_PAGE (12b) refers to page file on ssd
CPU had to read data off the page file and what it received back caused the crash. I assume page file is on C and not on a hdd

I'm also having problems when scanning discs for system corruption which always ends up with "Windows found some problems but couldn't fix some of them".
is that after running checkdisk or SFC?
if SFC, run this in Command Prompt (Admin)
DISM /Online /Cleanup-Image /RestoreHealth
(spacing is important). Then re run SFC /scannow and restart PC

If chkdsk
Have you run Magician on the ssd? run diagnostic scans - https://www.samsung.com/semiconductor/minisite/ssd/download/tools/
 

gardenman

Distinguished
Moderator
Hi, I ran the dump files through the debugger and got the following information: https://jsfiddle.net/jeL9w6f7/show This link is for anyone wanting to help. You do not have to view it. It is safe to "run the fiddle" as the page asks.
File information:091121-11046-01.dmp (Sep 11 2021 - 12:27:00)
Bugcheck:REFERENCE_BY_POINTER (18)
Probably caused by:memory_corruption (Process: OpenRA.Game.exe)
Uptime:0 Day(s), 3 Hour(s), 51 Min(s), and 52 Sec(s)

File information:090221-17250-01.dmp (Sep 1 2021 - 18:58:36)
Bugcheck:KMODE_EXCEPTION_NOT_HANDLED (1E)
Probably caused by:memory_corruption (Process: System)
Uptime:0 Day(s), 14 Hour(s), 53 Min(s), and 02 Sec(s)

File information:082621-11484-01.dmp (Aug 26 2021 - 15:59:25)
Bugcheck:REFERENCE_BY_POINTER (18)
Probably caused by:memory_corruption (Process: OpenRA.Game.exe)
Uptime:0 Day(s), 11 Hour(s), 38 Min(s), and 04 Sec(s)

File information:081821-11921-01.dmp (Aug 18 2021 - 15:41:46)
Bugcheck:FAULTY_HARDWARE_CORRUPTED_PAGE (12B)
Probably caused by:memory_corruption (Process: MemCompression)
Uptime:0 Day(s), 11 Hour(s), 16 Min(s), and 40 Sec(s)

File information:081121-12093-01.dmp (Aug 11 2021 - 08:35:53)
Bugcheck:SYSTEM_THREAD_EXCEPTION_NOT_HANDLED_M (1000007E)
Probably caused by:memory_corruption (Process: System)
Uptime:0 Day(s), 3 Hour(s), 52 Min(s), and 48 Sec(s)
Motherboard: Gigabyte P55-US3L
There are multiple revisions of your motherboard and I don't know which one that you have, therefore I cannot tell if there is a BIOS update available for you or not. You are using BIOS version F1.

This information can be used by others to help you. Someone else will post with more information. Please wait for additional answers. Good luck.
 
Reactions: hunterczech

Colif

Win 10 Master
Moderator
defender was involved in crash 1
download Win10 Auto Installation Program from under windows header here - https://www.realtek.com/en/component/zoo/category/network-interface-controllers-10-100-1000m-gigabit-ethernet-pci-express-software
natural reaction to defender crashes is update LAN drivers

FAULTY_HARDWARE_CORRUPTED_PAGE (12b) refers to page file on ssd
CPU had to read data off the page file and what it received back caused the crash. I assume page file is on C and not on a hdd

I'm also having problems when scanning discs for system corruption which always ends up with "Windows found some problems but couldn't fix some of them".
is that after running checkdisk or SFC?
if SFC, run this in Command Prompt (Admin)
DISM /Online /Cleanup-Image /RestoreHealth
(spacing is important). Then re run SFC /scannow and restart PC

If chkdsk
Have you run Magician on the ssd? run diagnostic scans - https://www.samsung.com/semiconductor/minisite/ssd/download/tools/
 

hunterczech

Commendable
May 29, 2019
48
6
1,545
1
defender was involved in crash 1
download Win10 Auto Installation Program from under windows header here - https://www.realtek.com/en/component/zoo/category/network-interface-controllers-10-100-1000m-gigabit-ethernet-pci-express-software
natural reaction to defender crashes is update LAN drivers

FAULTY_HARDWARE_CORRUPTED_PAGE (12b) refers to page file on ssd
CPU had to read data off the page file and what it received back caused the crash. I assume page file is on C and not on a hdd


is that after running checkdisk or SFC?
if SFC, run this in Command Prompt (Admin)
DISM /Online /Cleanup-Image /RestoreHealth
(spacing is important). Then re run SFC /scannow and restart PC

If chkdsk
Have you run Magician on the ssd? run diagnostic scans - https://www.samsung.com/semiconductor/minisite/ssd/download/tools/
Hi and thank you for response.
Why is Windows Defender even running in the first place and If I can ask how is that related to LAN Drivers?
I'm not feeling really comfortable manipulating with Internet drivers as due to nature of my work, am required to be available. I once lost my Internet completely for a week and ended up having to rebuild entire PC. I will however, run the DISM Tool, do the diag tests with Magician again and report back.

About the corrupted page file - I was manipulating with the size of them recently (put it to auto mod - i had allocated way too much space before) could that be related?

is that after running checkdisk or SFC?
sfc /scannow
 

hunterczech

Commendable
May 29, 2019
48
6
1,545
1
Ran the DISM - it repaired the Windows, ran the sfc then, it found problems and solved all of it. Now I just need to wait if the problems persists or not.
 
Reactions: Colif

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