[SOLVED] bugcheck 0x0000003b

[wcnngtr]

New laptop lenovo legion 5 17ACH6H with Windows 10 21H1
Could someone help me with bugcheck? 0x0000003b (0x00000000c0000005, 0xfffff80435383c82, 0xffffda0ff89a4a00, 0x0000000000000000)
A dump is here:
https://drive.google.com/file/d/127q11T0A2nedXU3K7snoeiJH65o9ilb5/view?usp=sharing

Report Id: f4217ee5-0be3-4cbe-87a1-b96c411510c5.

 

[gardenman]

Hi, welcome to the forums (again).

I looked at the dump, results can be found here: https://jsfiddle.net/pyvrmud7/show This link is for anyone wanting to help. You do not have to view it. It is safe to "run the fiddle" as the page asks.

System: Legion 5 17ACH6H
RAM: 32GB SD4-3200
CPU: AMD Ryzen 7 5800H with Radeon Graphics

In the stack text, I see alot of references to DirectX and NVIDIA. In addition, NVDisplay.Container.exe is what was running when the system crashed. You don't blame .EXE programs for the crash, but they can point you in a direction. BSODs are caused by hardware or drivers.

I would download the latest version of the NVIDIA driver, and DDU (driver display uninstaller). Reboot into safe mode, and run DDU to clear out the drivers. Unplug internet. Boot back into normal mode and install the latest NVIDIA driver. Re-plug internet back up. Full instructions for this can be found here: https://forums.tomshardware.com/faq...n-install-of-your-video-card-drivers.2402269/

See if this helps. If you continue to have crashes, set your system up to create "Small memory dumps". This will create a file in your C:\Windows\minidump folder. Upload those and post here. It helps sometimes to try a slightly older driver, maybe 1 or 2 versions back.

I'll also ask Colif to take a look but he's been busy lately so it's hard to tell when he'll have time to reply.