Build plagued by frequent hard freezing

Mar 7, 2015
5
0
4,510
OS: Windows 7 64-bit

Specs: CPU- AMD FX8320 w/ Thermaltake Water 3.0 cooler
MoBo- Asus Sabertooth 990FX
RAM- 4 x 4gb corsair vengeance DDR3
GPU- Nvidia GTX 560Ti
HDD- Seagate Barracuda Green 1.5 TB
SSD- Ocz vertex 3 90 GB
PSU- EVGA bronze 600 Watt

Issue: I built this rig about 3 years ago, and within the past year (that I can recall anyway) I've been having a freezing issue. No mouse or keyboard movement, and no option but to completely force a hard reset. There's no message about it upon recovery, and there's not a single minidump afterwards either. It started out as an intermittent issue until a few months ago. It typically occurred while I was working in programs like Photoshop, After Effects, and Maya which can be pretty intensive at times so I didn't think much of when it occurred. Eventually it got to the point where it would freeze every time I was using the computer, then multiple times a day. It didn't matter what program was running. Anything from League to Chrome could be in use and it would still freeze. Eventually the freezing hit as soon as windows began to load so I couldn't get past the login screen. My boyfriend tried to tinker around with it by checking the RAM and eventually it stopped posting all together. The windows memory diagnostic tool had come back without issue and since it wasn't posting it was decided then that it was most likely a MB issue. I sent it back to ASUS under an RMA. Fast forward to about a month ago when I get my new MB and install it. I'm having the same issue. The BIOS was up to date, and recognizing all of my peripherals. I've been monitoring the temperature and voltages, and everything is completely normal. I was able to run a CHKDSK that took over 12 hours without freezing, but it still would not boot past the loading screen. Safe mode gives me much less of an issue and I can safely browse through it if I need to without lockups. I was able to get into the event viewer while in safe mode, but nothing from before the hard reset seems to be recorded (at time of shutdown a Kernal error is noted). I also disabled startup programs which had no effect. I had the OCZ drive laying so I decided I would reinstall windows onto it thinking that the error might be windows related. I couldn't get the windows disc to install it onto the new drive as the freezing continued. At this point, the only things that had not been replaced in the past 8 months were the RAM, the GPU, and the HDD. I tried unplugging the HDD and just letting windows install on the SSD. Same issue.

Last week I went out and got 2 x 8 crucial sport DDR3 1600 sticks. Tried to boot windows from the HDD. Same issue. I then tried installing windows onto the SSD again. After 2 tries it succeeded. It still froze, but typically not at the start menu. I was even able to get a few drivers installed between freezes.

Today I tried a few more things. I went into BIOS and loaded the default settings, turned off turbo, and toggled my drives to IDE per some suggestions. I was able to get into Safe mode with networking, but as soon as I try to use the internet it freezes. I figured I would try and reinstall some drivers while I could. I deleted the drivers for my graphics card, which has allowed a slight increase in time for the use of windows proper. I also noticed in device manager that my network card drivers aren't installed correctly, so I tried uninstalling them and then reinstalling in regular windows mode. After several attempts due to multiple freezes, the install finally finished, but failed. At this point I'll have to load all necessary drivers onto a flash drive and hope I can install them that way since the internet is the most likely way to cause a crash right off the bat.

At this point I'm going to let it rest until I can think of what else could be causing the issue. Could it really just be a driver issue? Could it possibly be the CPU, GPU, or the PSU? I'm open to any ideas.

Note: I previously had an AMD phenom II x6 w/ stock cooler before a power surge fried my old psu this past summer. Both the CPU and PSU were purchased and installed at the same time.
 
This is more than a simple driver issue, and most likely hardware related.

My first thought is that is a PSU issue. I would swap that out, and go with a 750 w one this time.

The same issue has occurred with two different sets of RAM. You did not mention if when you installed the new Crucial RAM if all the old RAM was removed, which it should be in this situation.

If none of this works, than it is a new motherboard, and even a new processor, although I do not think that this is the issue.

Think of the this as a "Mandatory upgrade."
 
Sorry for not clarifying, I removed the old ram modules before I put in the new ones. I'll return the PSU and pick up a new one to see if that's the issue. It would probably make sense since it seemed to occur most frequently after I had to buy the current PSU. I would highly doubt that the brand new motherboard ASUS sent me was bad, but luckily the CPU is less than a year old so I'll send it in for an RMA if the issue still isn't resolved by simply swapping out the PSU.

I'll keep an update.

 
Update:
I went ahead and got a 750 watt power supply and hooked it up. The same issue occurred. I then decided to try and reseat the CPU. I inspected it to see if I had any bent pins or other damage, but found none. After I reseated it the freezing stopped long enough to allow me time to wipe all partitions on my solid state drive and reinstall Windows for the third time. I left the computer on with task manager open so I could see uptime and if there were any spikes before it freezes, The longest it's managed to stay on is about 40 minutes. I could pop in my old CPU to see if the new one is the problem, and if I don't see any results there I'll just take it in to have someone look at it. After changing almost every possible part out, I'm not sure what else I can do on my end.
 
The motherboard is definitely mounted on the standoffs and isn't touching the case in any way, though there is a screw that would connect the motherboard to one of the standoffs missing, and I sincerely hope that isn't the problem.

I had an epiphany yesterday, and decided to act upon it. The problems always seemed to start up whenever I installed my wireless drivers, so I took out the wireless card (which I believe was showing up as a pci controller in the device manager) and drivers. She ran in safe mode for a solid 14 hours with no problem. I boot her up in windows proper and she stays working for 6 hours with no freezing at all. I go to the computer store to see about grabbing a new card, and was suggested a wireless usb stick instead. I install the usb drivers, and start installing the drivers for my GPU when the freeze returned. Safe mode once again seems pretty unaffected. I was able to update my motherboard drivers and use the ethrnet port to connect to the internet. At this point it will freeze every couple of minute, typically when I'm trying to google certain issues on chrome (apparently the windows installs were very good either, I just can't win). I'm too swamped with projects and work to try and fiddle with it, so I'm taking it to the shop now. As soon as I find the answer to the problem I'll let you know because this is definitely an obscure issue and the solution can be a pretty good reference.

Thanks for all your help!
 
Final update: She works!!
The tech I took it to said the chipset on the motherboard I got from my RMA was bad, so I grabbed the newer revision of the 990fx and put it in. The same problem happened. Something told me to just go on ahead and switch my CPU over to my old phenom II, and couldn't believe it when it worked. She's been running non stop for 3 days now under heavy load so I'm quite convinced that was the problem. Now I just need to find out why. What a great lesson in perseverance in troubleshooting. Thanks for all your help through this!