Business Question (Computer based)

erik3122

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Mar 1, 2015
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Hello,

My name is Erik. I recently just finished a build of my own that worked out great. The build went super smooth and loading up the OS was quite easy with the great BIOS from ASUS. My friends saw the computer and went totally insane. They wanted one to. Unfortunately they have no experience in the line of computer building and are not willing to start so they have asked me to build one for them. I send I would do it but I need the money upfront and your part's list. The part's list looked great, the parts were ordered, the computer built and the OS loaded on. My friend was super happy with the build and their has been no issues so far.

But here is my problem. I am not sure how to go about with warranties and if he ever has issues. Do manufacturer warranties require the original receipt or can they be claimed through serial numbers either on the part, on the box it came in, or in a instruction booklet. Basically in summary, I want to know what the buyer (My friend) needs to be able to request warranties and make it no longer my business.

Thank You
 
Solution
There in lies the problem with build computers for others (friends or otherwise). You're the one stuck with providing support. If your friend's graphics go out, he or she will have no idea if the problem is the monitor, the graphics card, or something else. At that point, it doesn't really matter who submitted the information for the warranty. It still comes back to you for troubleshooting and repairs.

Technically speaking, if something were to happen to you (say you moved away), it would be better if your friend submitted the warranty information.

-Wolf sends
There in lies the problem with build computers for others (friends or otherwise). You're the one stuck with providing support. If your friend's graphics go out, he or she will have no idea if the problem is the monitor, the graphics card, or something else. At that point, it doesn't really matter who submitted the information for the warranty. It still comes back to you for troubleshooting and repairs.

Technically speaking, if something were to happen to you (say you moved away), it would be better if your friend submitted the warranty information.

-Wolf sends
 
Solution



Ok, I will check out all the warranties info.
 


Ok thanks for the advice. It kinda is starting to make sense now.