C615 BSOD on windows 10 pro 64bit

[pantomshardware]

Hi all.

I have tried the Windows update driver and lws280 software\driver with the same results.

But when i try to run cam from windows or skype or facebook i get freeze and booom BSOD.

What i am doing wrong?

Any tip\advice is very welcome.

Minidump here >---> http://www.filedropper.com/minidump

 

[Colif]

Can you follow option one here
and then do this step below: Small memory dumps - Have Windows Create a Small Memory Dump (Minidump) on BSOD

that creates a file in c windows/minidump
copy that file to documents
upload the copy from documents to a cloud server and share the link her

someone with right software to read them will help us fix it

 

[pantomshardware]

Can you follow option one here
and then do this step below: Small memory dumps - Have Windows Create a Small Memory Dump (Minidump) on BSOD

that creates a file in c windows/minidump
copy that file to documents
upload the copy from documents to a cloud server and share the link her

someone with right software to read them will help us fix it

Here, i hope iv done right.
http://www.filedropper.com/minidump

 

[gardenman]

Hi, I ran the dump files through the debugger and got the following information: https://pastebin.com/Y6rjaSAS

File: 080717-4062-01.dmp (Mon Aug 7 12:35:38 2017)
BugCheck: [DPC_WATCHDOG_VIOLATION (133)] {1, 1e00, fffff80142fec348, 0}
Warning: Unable to verify timestamp for: lvuvc64.sys
Probably caused by: memory_corruption (Process: WindowsCamera.exe)

I can't help you with this. Wait for Colif or someone else to reply. Good luck.

 

[Colif]

older drivers that won't be helping -

pwdrvio.sys (Dated Mon Jun 15 2009) - MiniTool Partition Wizard - I would think there should be a newer version
dfx12x64.sys (Dated Tue Aug 28 2012) - Explore Systems Virtual Audio Device
MBfilt64.sys (Dated Thu Jul 30 2009) - Audio Driver from Creative Technology Ltd
should be new version of speedfan, yours is from 2012

lvbflt64.sys (Dated Mon Oct 22 2012) - Logitech USB Video Class Filter Driver - my guess is this is the camera drivers
lvuvc64.sys (Dated above)
lvrs64.sys (Dated above)

You need newer software, 2012 is too old and the drivers won't be signed to work with Win 10. Your model shows on list of models that should work with win 10

The built-in Camera app in Windows 8.1 and Windows 10 may report an error if Logitech Webcam Software 2.80 is installed with the camera connected.

http://support.logitech.com/en_ca/article/32436

 

[pantomshardware]

older drivers that won't be helping -

pwdrvio.sys (Dated Mon Jun 15 2009) - MiniTool Partition Wizard - I would think there should be a newer version
dfx12x64.sys (Dated Tue Aug 28 2012) - Explore Systems Virtual Audio Device
MBfilt64.sys (Dated Thu Jul 30 2009) - Audio Driver from Creative Technology Ltd
should be new version of speedfan, yours is from 2012

lvbflt64.sys (Dated Mon Oct 22 2012) - Logitech USB Video Class Filter Driver - my guess is this is the camera drivers
lvuvc64.sys (Dated above)
lvrs64.sys (Dated above)

You need newer software, 2012 is too old and the drivers won't be signed to work with Win 10. Your model shows on list of models that should work with win 10

The built-in Camera app in Windows 8.1 and Windows 10 may report an error if Logitech Webcam Software 2.80 is installed with the camera connected.

http://support.logitech.com/en_ca/article/32436

I cannot find any newest drivers for my C615 camera. I also write on logitech but with no any replies so far, maybe they sleep.

 

[Colif]

Have you tried to use webcam without drivers? The newest drivers on their site are the ones you are using: http://support.logitech.com/en_us/product/hd-webcam-c615/downloads and are version 2.80.853.0a which are the ones mentioned above in the quote. See if the win 10 camera app works without them?

No way 2012 drivers are really for win 10, more likely rebranded win 8 drivers. They may not be digitally signed to work with win 10.

You might need a new web cam, preferably one that doesn't have Win XP support as well, as to me that screams this is old hardware, buy at your own risk. Sooner rather than later, maker will stop releasing drivers. Better to buy a new model without that problem.

 

[pantomshardware]

Have you tried to use webcam without drivers? The newest drivers on their site are the ones you are using: http://support.logitech.com/en_us/product/hd-webcam-c615/downloads and are version 2.80.853.0a which are the ones mentioned above in the quote. See if the win 10 camera app works without them?

No way 2012 drivers are really for win 10, more likely rebranded win 8 drivers. They may not be digitally signed to work with win 10.

You might need a new web cam, preferably one that doesn't have Win XP support as well, as to me that screams this is old hardware, buy at your own risk. Sooner rather than later, maker will stop releasing drivers. Better to buy a new model without that problem.

Any good webcam for win 10 pro 64bit? Any advice? Which brand and model?
What about this one? >--> https://www.logitech.com/en-us/product/hd-pro-webcam-c920

 

[Colif]

I don't know who makes best web cams, I have never had one myself.

That might be okay, the drivers say they are from July 2017 so hopefully they aren't just rebranded win 8 drivers. still concerning its got drivers for win XP but the software for it is newer, that is main part.

This one is closer to what i mean, its oldest drivers are for Win 7 and therefore isn't based on older tech that might stop being supported as fast - http://support.logitech.com/en_us/product/c922-pro-stream-webcam

The big difference appears to be price, the cheaper one is half the price of newer one