CAM software and Asus Aura with Kraken X62

[QwerkyPengwen]

Having trouble with this, been looking everywhere for an actual solution.
Basically I need my CAM software to work so that I can adjust the fan speed profile for my Kraken X62 but from what I understand the Asus Aura on my motherboard is getting in the way. If it comes down to it I can just go without the RGB on the motherboard until there's a proper fix I just really need the controls for my X62 in CAM.

How do I go about fixing this?

Asus z170 Gaming Pro Aura
NZXT Kraken X62
i7-6700k
Windows 10 Pro x64

 

[Darkbreeze]

Aside from a code fix, which, if not present in the latest version of CAM (Make sure you DO have the latest version installed, which is 3.5.50 located here: https://camwebapp.com/download ) is something you'll have to wait for them to get to, there isn't much you can do besides double check that everything is connected correctly. I personally haven't heard about this particular issue so maybe it's just a matter of something not connected properly.

Your best bet is to participate in the CAM forums and throw a fit about it, in a constructive way though. They'll just ignore you if you go in there and start ranting and raving, but they tend to address issues sooner or later when enough people complain.

 

[QwerkyPengwen]

So there's no way to disable aura or whatever and make the CAM software work? My fans on my RAD sounds like jet engines and I can only assume the pump is running at full speed but I don't know because I can't monitor anything

 

[Darkbreeze]

Yes, you should be able to disable Aura, but IDK if disabling it will fix the problem or not. I believe Aura has to be disabled via it's control panel app.

I think last time I looked there were not any settings to disable it in the bios. You can find more information about it and the control panel app here:

https://rog.asus.com/forum/showthread.php?95070-AURA-V1-05-16-Report-all-isues-in-this-thread

 

[QwerkyPengwen]

Lol. Kay, so, I just decided to look into my case again and for some reason I can't explain I didn't have the USB header plugged in for the Kraken lol. I could've sworn I plugged it in. Well all's well that ends well I guess, it's working now and it shows up in CAM like it should.

 

[Darkbreeze]

Nice. Glad you got it sorted out. I WAS sort of wondering because after looking around a bit more I still wasn't really seeing anybody else reporting that particular issue. Plenty of issues with CAM, but that wasn't one I'd seen yet.