[SOLVED] Can´t Recovery files from a Laptop Disk

Mar 28, 2020
4
0
10
Good Morning

I have a problem with a Toshiba 2.5 "MK3276GSXN 320GB disk, which was on a laptop of a friend, who asked me for help.
After a while, the disk can´t start Windows.

##
I put the disk on my Windows PC, like an external disk.
When connecting the disk box, the two partitions of the damaged disk appear in the explorer.
When I try to access the disc, he try to read the disc and on the top of the screen, a green bar never ends.
I try to use the HDD Tune. After one or two hours he see the 2 partitions, but don´t give any information about the SMART
I try DiskGenius and he don´t detect the damage disk
When I try to shut down my PC windows, he stos and only close if i disconnect the USB cable of the damage disk.

##
I put the disk on another PC and boot with Acronis Partition
The acronis, show all the structure and the files of the 2 partitions
I select the files and he start to copy, but stops (for 3 days) on the 35% and don´t copy anything, because Acronis don´t copy individual files, he create an image.
As Acronis does not copy file by file, but creates its own unique file, after interrupting, it did not recover any files.

Now, I am thinking of using the HDD Regenerator, which I think he read from sector to sector, but I am "afraid" to do something that will permanently damage the disc.

There are 3 options on the HDD Regenerator. Which order should I use, so as not to further damage the disc?
I am an IT professional, but I am not specialized in data recovery, so I ask you to advise me what I should do to resolve this matter.

What do you advise?

Thanks for your help





Thank you for your help.
 
Solution
The more you mess with it, the closer it gets to actual 100% dead.
Is there any life changing data on this drive? Divorce, loss of job, that sort of thing?

If not, maybe time to just let it go and replace the drive.

If you want to continue and try to recover the data yourself, the very next thing you need to do is a sector by sector forensic recovery clone to some other physical drive.
Do not try to "fix" this one and only copy of the data on this failing drive.

ddrescue in Linux, or some of the WIndows tools will do a forensic clone.
Macrium - https://linuxconfig.org/how-dd-command-works-in-linux-with-examples
Autopsy - http://sleuthkit.org/autopsy/docs/user-docs/4.15.0/
Possibly DMDE - https://dmde.com/

Or...
It sounds like this should be taken to professional data recovery experts who have the tools that you will not. Software recovery is decent but if the disk has multiple bad sectors or mechanical issues it wont help at all and what you are doing could potentially cause data to become even harder to recover.

I would highly recommend using a professional recovery company.
 

USAFRet

Titan
Moderator
The more you mess with it, the closer it gets to actual 100% dead.
Is there any life changing data on this drive? Divorce, loss of job, that sort of thing?

If not, maybe time to just let it go and replace the drive.

If you want to continue and try to recover the data yourself, the very next thing you need to do is a sector by sector forensic recovery clone to some other physical drive.
Do not try to "fix" this one and only copy of the data on this failing drive.

ddrescue in Linux, or some of the WIndows tools will do a forensic clone.
Macrium - https://linuxconfig.org/how-dd-command-works-in-linux-with-examples
Autopsy - http://sleuthkit.org/autopsy/docs/user-docs/4.15.0/
Possibly DMDE - https://dmde.com/

Or, as above, send it off to a company that specializes in this.
 
Solution