Question Can’t install fresh Windows on new gaming laptop, missing driver issue ?

[inventress]

Hey, so I’ve basically downgraded to Windows 10 from Windows 11 on my new gaming laptop (MSI Thin GF63 12VF | i7-12650h, rtx 4060 variant) as I don’t like Windows 11 and then I thought I should use a custom windows like Ghostspectre or ReviOS to help with the laptop’s performance.

Long story short, I broke my windows so when I tried reinstalling Windows again regardless if its fresh windows or custom, it says

‘A media driver your computer needs is missing, this could be a DVD, USB or a hard disk driver…’

Now, I’ve tried looking on MSI’s support page on the laptop for the driver and it simply seems to not exist on there.

I’ve tried looking on different YouTube videos, websites and etc for this driver and every single one I’ve found that has been made to support 12th gen intel cpus has been incompatible with my system.

Any time I try loading these drivers it says;
‘No new devices drivers were found. Make sure the installation media contains the correct drivers, and then click OK.’


Now it’s looking like there’s no way of getting windows back up and running on this system.

Please can someone help as I’ve been trying to find a solution for several hours but nothing seems to help and I’m losing hope for this laptop? I’ll try anything just to get this laptop up and running again as I’ve only had it for less than a day. This can’t be happening.

 

[Lutfij]

Welcome to the forums, newcomer!

I tried reinstalling Windows again regardless if its fresh windows or custom, it says
Where did you source the installer for your OS? How did you fabricate your installer for the OS?

 

[boju]

Create Win10 USB install media using Microsoft Media Creation Tool and boot the laptop with USB, might have to configure bios to boot USB if it doesn't do it itself. Are you doing it like this? This driver business seems it's got you on a fools run.

Anyways, im not sure you can activate a copy of Win10 with an 11 key? Could be wrong.

 

[inventress]

Welcome to the forums, newcomer!

I tried reinstalling Windows again regardless if its fresh windows or custom, it says
Where did you source the installer for your OS? How did you fabricate your installer for the OS?

I’ve used Windows Media Creation Tool to get Windows onto my USB but the custom windows installers were from ReviOS and GhostSpectre 😕

I get the same issue regardless.

 

[inventress]

Create Win10 USB install media using Microsoft Media Creation Tool and boot the laptop with USB, might have to configure bios to boot USB if it doesn't do it itself. Are you doing it like this? This driver business seems it's got you on a fools run.

Anyways, im not sure you can activate a copy of Win10 with an 11 key? Could be wrong.

Yes I’m doing it exactly like that but I can’t get onto the part where I select a drive/partition to install windows on because I need the driver. I’ve had this issue in the past on my pc for which I had to download the intel rapid storage technology driver to resolve it but I can’t find the right one for my laptop as all the ones I find are incompatible.

Which ends up giving me the error:
‘No new devices drivers were found. Make sure the installation media contains the correct drivers, and then click OK.’

I also wanted to note that this laptop originally came preinstalled with windows 11.

 

[boju]

On the setup screen where you see partitions, delete everything there, you'll be left with unallocated disk space on drive 0, click next.

See back half of this video when they go through the install process.

View: https://youtu.be/jMW_WHqQBf8


Deleting partitions from 4:20. After that click next, shouldn't need to click new as Windows will create the other recovery partitions itself.

View: https://youtu.be/rl6SeLSyztw


I don't see how installing Windows should be challenging unless you're doing something different to the above videos.

 

[Colif]

Which ends up giving me the error:
‘No new devices drivers were found. Make sure the installation media contains the correct drivers, and then click OK.’

try using a different USB drive, that error caused by the installer not having drivers for the USB its on. Installation Media = USB

Another guide: https://forums.tomshardware.com/faq/how-to-do-a-clean-installation-of-windows-10.3170366/

 

[SkyNetRising]

Yes I’m doing it exactly like that but I can’t get onto the part where I select a drive/partition to install windows on because I need the driver. I’ve had this issue in the past on my pc for which I had to download the intel rapid storage technology driver to resolve it but I can’t find the right one for my laptop as all the ones I find are incompatible.

Make sure Intel RST is turned off on BIOS.
Download Gigabyte USB windows install tool (choose one for Intel boards, doesn't really matter though)
(Ignore it is meant for windows 7. Driver is compatible with windows 10 also.)

Utility | Service / Support - GIGABYTE Global

www.gigabyte.com

Extract zip file.
Find WindowsImageTool\StorageControllers\Samsung_NVMe
Copy this driver folder to Windows USB install media drive
Load driver during windows install.

 

[inventress]

Make sure Intel RST is turned off on BIOS.
Download Gigabyte USB windows install tool (choose one for Intel boards, doesn't really matter though)
(Ignore it is meant for windows 7. Driver is compatible with windows 10 also.)

Utility | Service / Support - GIGABYTE Global

www.gigabyte.com

Extract zip file.
Find WindowsImageTool\StorageControllers\Samsung_NVMe
Copy this driver folder to Windows USB install media drive
Load driver during windows install.

There’s no Intel RST Option in my bios and the Enable VMD controller option is disabled/greyed out.

I tried to use the driver that you sent me and it still doesn’t come under the list of compatible drivers.

I unticked hide incompatible drivers then went to the bottom and tried to install the Samsung NVME controller driver and it gave the same issue. It’s not looking good so far

The laptop I have:

MSI Global - The Leading Brand in High-end Gaming & Professional Creation

As a world leading gaming brand, MSI is the most trusted name in gaming and eSports. We stand by our principles of breakthroughs in design, and roll out the amazing gaming gear like motherboards, graphics cards, laptops and desktops.

www.msi.com

 

[inventress]

On the setup screen where you see partitions, delete everything there, you'll be left with unallocated disk space on drive 0, click next.

See back half of this video when they go through the install process.

View: https://youtu.be/jMW_WHqQBf8


Deleting partitions from 4:20. After that click next, shouldn't need to click new as Windows will create the other recovery partitions itself.

View: https://youtu.be/rl6SeLSyztw


I don't see how installing Windows should be challenging unless you're doing something different to the above videos.

You’re not understanding the issue, I know how to clean install windows. It’s just that as soon as I go to install windows from my usb, it tries to look for a driver but I can’t find one that’s compatible with my laptop. I’ve tried extracting it from intel’s RST setup, I’ve tried to use one from a similar model laptop and it’s just not compatible whatsoever.

 

[boju]

Im not understanding no, because it shouldn't be this difficult, Win10 installer shouldn't need intervening to install on this laptop? Try installing Win11 from scratch, can always use Win10 PowerShell so it feels like 10, see what happens with that installer.

 

[SkyNetRising]

just that as soon as I go to install windows from my usb, it tries to look for a driver but I can’t find one that’s compatible with my laptop. I’ve tried extracting it from intel’s RST setup, I’ve tried to use one from a similar model laptop and it’s just not compatible whatsoever.

Can you show screenshots of available BIOS screens on your laptop?
(upload to imgur.com and post link)

Also - disable fast boot in BIOS.