I've inherited a Samsung Galaxy Note 10.1 running Android version 4.1.2. Doing the one-click Software Update utility under Settings simply tells me that I have the latest possible software installed. This tablet would be used solely for casual Web surfing, but the native browser refuses to connect with many sites, doubtless a TLS issue, and won't even participate in downloading an alternative browser. Is there hope to resurrect this device that an "IT Dummy" class of operator could perform, or is this a futile situation? Thanks!