Question Can anyone analyze the problem report on my Rx480 and tell my why it keeps crashing?

PwnageEngage

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Jan 2, 2013
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Ryzen 5 1600x
AMD rx480
AsRock 350m gaming/itx


I recently reapplied thermal paste to the graphics card. Since then i've also tried undervolting it...i'm not sure which of the two is the problem here. However while playing League of Legends (a very non-intense game for the GPU/CPU) i've been getting crashes. I only ever also have spotify open.

I tried using WHOCRASHED app, but there seems to be no new minidump file created upon the crash. THe screen and sound just stutter for a bit and then my CPU restarts. No BSOD.

The only place I could find a record of the crash was going to Problem Reports. I am currently going to reinstall the latest driver to make sure it isn't that too.

Source
Radeon Software: Host Application

Summary
Stopped working

Date
‎4/‎2/‎2020 3:21 PM

Status
Report sent

Description
Faulting Application Path: C:\Program Files\AMD\CNext\CNext\Radeonsoftware.exe

Problem signature
Problem Event Name: APPCRASH
Application Name: Radeonsoftware.exe
Application Version: 10.1.2.1788
Application Timestamp: 5e59a285
Fault Module Name: Radeonsoftware.exe
Fault Module Version: 10.1.2.1788
Fault Module Timestamp: 5e59a285
Exception Code: c0000005
Exception Offset: 00000000004082d7
OS Version: 10.0.18362.2.0.0.256.48
Locale ID: 1033
Additional Information 1: 0f1e
Additional Information 2: 0f1e8efbe4eda39817605f485fdb728a
Additional Information 3: caf5
Additional Information 4: caf5549b20125ab04d7dd92e6fd15cc6

Extra information about the problem
Bucket ID: 68a8ded33051728799ff20f1deff3b9e (1873252193209891742)

Edit: Here is some additional info:

Problem signature
Problem Event Name: LiveKernelEvent
Code: 141
Parameter 1: ffffbf8469f48010
Parameter 2: fffff807609409f0
Parameter 3: 0
Parameter 4: a34
OS version: 10_0_18362
Service Pack: 0_0
Product: 256_1
OS Version: 10.0.18362.2.0.0.256.48
Locale ID: 1033



pls help
 
Last edited:

PwnageEngage

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Jan 2, 2013
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Update: Checked my "Reliability Reports" and found this:

Problem signature
Problem Event Name: LiveKernelEvent
Code: 141
Parameter 1: ffffbf8469f48010
Parameter 2: fffff807609409f0
Parameter 3: 0
Parameter 4: a34
OS version: 10_0_18362
Service Pack: 0_0
Product: 256_1
OS Version: 10.0.18362.2.0.0.256.48
Locale ID: 1033


Any ideas?
 

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