[SOLVED] Can anyone take a look at these mini dump files from my friend's pc that keeps crashing?

Willbound

Reputable
Dec 30, 2016
4
0
4,510
It's been crashing for awhile now (mostly in games), these dump files are from the summer and this past November, I have a hunch it could be his ram causing some sort of issue leading to a crash
(also not sure if i'm posting in the right forum)

dump1
dump2
dump3
 
Solution

gardenman

Splendid
Moderator
Hi, I ran the dump files through the debugger and got the following information: https://crotchetyalligator.htmlpasta.com/
File information:112719-24453-01.dmp (Nov 27 2019 - 23:10:38)
Bugcheck:BugCheck (1000009F)
Probably caused by:ntkrnlmp.exe (Process: System)
Uptime:0 Day(s), 20 Hour(s), 52 Min(s), and 04 Sec(s)

File information:062919-32125-01.dmp (Jun 30 2019 - 01:51:02)
Bugcheck:DRIVER_POWER_STATE_FAILURE (9F)
Probably caused by:usbhub.sys (Process: System)
Uptime:0 Day(s), 0 Hour(s), 07 Min(s), and 08 Sec(s)

File information:052919-19406-01.dmp (May 29 2019 - 18:46:31)
Bugcheck:DRIVER_POWER_STATE_FAILURE (9F)
Probably caused by:UsbHub3.sys (Process: System)
Uptime:0 Day(s), 0 Hour(s), 37 Min(s), and 44 Sec(s)
Possible Motherboard page: https://www.msi.com/Motherboard/support/A88XM-E45-V2
BIOS info was not included in the first dump file. This can sometimes mean an outdated BIOS is being used.

This information can be used by others to help you. I can't help you with this. Someone else will post with more information. Please wait for additional answers. Good luck.
 
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Solution

Colif

Win 11 Master
Moderator
oddly the paste file that Gardenman created isn't working. Or I could perhaps answer this next question myself. If we sort that out I will have more to add.

What USB devices have you got?
last 2 errors are USB related, so it makes me think its likely a USB device driver that needs updating.

If you think its ram, try running memtest86 on each of your ram sticks, one stick at a time, up to 4 passes. Only error count you want is 0, any higher could be cause of the BSOD. Remove/replace ram sticks with errors.
 

gardenman

Splendid
Moderator
Link is working for me.

1IA0Dp0.jpg
 

Colif

Win 11 Master
Moderator
it must have been a glitch in website as I tried 2 different browsers on it yesterday

Scarlet crush can cause BSOD
May 05 2013ScpVBus.sysScarlet.Crush Productions Scp Dual Shock 3 Virtual Bus driver


What wireless card are you using?
May 28 2015netr28ux.sysRalink Wireless Adapter driver