Can I force Win7 to recognize my DVD-RW?

[ktvanhorne]

Hello,
I just moved from overseas. I disassembled my computer, carried it in my luggage and reassembled it. The only thing changed is the case.
Since reassembling it, Windows (7 ultimate 64-bit) will not recognize either of my 2 DVD-RW's. At boot, my bios offers them as boot options, and with the Win7 disk in the one, it will boot from it if selected. However, once within the Win7 environment...nothing. Not even any yellow exclamation marks in device driver. I have tried to force installation, tried installing a legacy device, everything I can think of.
Does anyone have any suggestions on how I can force Win7 to search for and find my DVD-RW's?

 

[AntiZig]

have you tried setting sata mode to IDE?

 

[ktvanhorne]

I would plug them into different SATA ports.

They are IDE DVD-RWs. I have disconnected both of them. Reconnected one at a time. Checked all the cables and jumpers. Bios reads them fine, but windows will not notice them.

My SATA settings are set to IDE.

Any other ideas?

 

[AntiZig]

hmm that is really strange. Have you checked samsung website for driver installation instructions?

Other than that I'd try to scour MS KB for similar problems

also, check on win7 website that the hardware is compatible with x64 drivers, chances are BIOS sees them fine because it uses generic detection, win7 doesn't show them cause it doesn't have proper drivers installed

 

[ktvanhorne]

I guess that's the real stumper. Both DVD-RW drives functioned perfectly with this system before I moved. They are both compatible, and I know - from this system - that they work in Windows 7.

That is why I am asking...is there a way to force Windows to reacquire all peripherals and seek out the DVD-RW drives that are there? Mr. Fixit just tells me I have no DVD drives and should install one. However, bios shows that they are installed and working just fine. I am stumped.

I guess I need to go out an buy a SATA DVD drive and bypass this whole mess.

Can someone shine a little light on this for me?

 

[AntiZig]

hmm you know what, try this, take your drive out go to another computer that is running win7 and see if it works there (friend/work/etc)

 

[ktvanhorne]

I resolved the issue by installing driver tool to check if I could install new drivers or find the installation software and start over. When the program scanned my system it saw both drives, but gave me an error of 1327. When I followed the error message, I learned it was due to invalid drive letter designations in the registry. I edited the registry and removed keys that were pointing to B:/ (I do not have a floppy on my system), and when I rebooted, windows saw my drives and assigned them letters. Everything is working now.

 

[AntiZig]

ahh, sweet, glad you figured it out.