Hi I hope this is the right forum section to post this.
I have an external back up drive that has been having issues. I bought a subscription to back blaze, but think I waited too long while the drive was having issues. It was erroring a lot and I was needing to run chkdisk to scan and repair quite a bit. Now when I try and run chkdisk it says there was a problem. I can open the drive and view files, but a lot of them are corrupted and backblaze says its unable to back it up.
At this point I was hoping to save individual files instead of the whole drive it is still under warranty, One of the files is a note pad with passwords on it but when I open it, it's just a bunch of scrambled letters and symbols.
It's a seagate 8TB. I'm not sure if seagate themselves could save the files, but I'm also not sure if they could if I'd want them to? Would they view my files at all?
Is there a way I can repair the files I really want to keep myself before mailing it in on warranty?
I have an external back up drive that has been having issues. I bought a subscription to back blaze, but think I waited too long while the drive was having issues. It was erroring a lot and I was needing to run chkdisk to scan and repair quite a bit. Now when I try and run chkdisk it says there was a problem. I can open the drive and view files, but a lot of them are corrupted and backblaze says its unable to back it up.
At this point I was hoping to save individual files instead of the whole drive it is still under warranty, One of the files is a note pad with passwords on it but when I open it, it's just a bunch of scrambled letters and symbols.
It's a seagate 8TB. I'm not sure if seagate themselves could save the files, but I'm also not sure if they could if I'd want them to? Would they view my files at all?
Is there a way I can repair the files I really want to keep myself before mailing it in on warranty?