Question Can I warranty failing RAM at advertised speeds?

[ps2cho]

I have a kit of G Skill TridentZ 32GG (2x16GB) DDR4-4000 RAM.
Its ran fine for 2 years, and over the past few weeks all of a sudden I am getting blue screen of deaths that were increasing in frequency.

Today is BSOD and wouldnt boot up windows at all. I reset the RAM back to "Auto" in the BIOS and windows started working again.

I fired up Memtest86 and its erroring out like crazy at all speeds, 4000MHz and even at 2666MHz...So it appears its confirm to be a RAM issue.

Is this something I can ask for a warranty since it says "Lifetime" warranty?
Anybody ever ran into this and can give some advice?

Should I test each individual stick and see if its just one of them?
Note: Motherboard is ITX so I only have two slots.

Thanks

 

[kira-faye]

Yes, memtest86 errors should qualify you for RMA. Doesn't matter if it's one stick or both, they are replaced as a set.

RMA Request Form - G.SKILL International Enterprise Co., Ltd.

Complete and submit this online RMA request form to start the RMA process for your G.SKILL product.

www.gskill.com

Fill this out and they should email you what to do next.

 

[ps2cho]

Just swapped in an older slower set of DDR4, ran for 10mins and no errors....so confirmed its the RAM.

Thanks I will submit an RMA then!