My experience this morning. I live in Markham Canada. I tried to register my grand kids on a swimming program. Markham uses a EZReg site (https://econnect.markham.ca/) for online registration. But I received an error page" Sorry, EZReg is currently busy. The maximum number of concurrent users has been reached. As clients complete their registrations, connections will become available."
At first, this sounds reasonable because I can understand that many people are doing the registration. But I continue to get the same error reply page after 2 hours of retrying every few minutes. I called my son who is at work and he was able to complete the registration right away. This makes me think that there may be a problem with my computer since my son and me are both going after the same site. I am a technical guy and always want to find the root cause of problems. This is more for my learning purpose. I can think of 4 points
Points 1 and 2 are related to my browser and hence the title of my post. If this is the possible cause, I would like to know what should I do to avoid the problem next time.
Points 3 and 4 are out of my control. But is #4 possible? Will a request from the same IP every few minutes resulted in being marked as "spam" ?
What other possibilities can cause the issue ? It will be greatly appreciated if anyone can share their thoughts.
At first, this sounds reasonable because I can understand that many people are doing the registration. But I continue to get the same error reply page after 2 hours of retrying every few minutes. I called my son who is at work and he was able to complete the registration right away. This makes me think that there may be a problem with my computer since my son and me are both going after the same site. I am a technical guy and always want to find the root cause of problems. This is more for my learning purpose. I can think of 4 points
- I thought that it may be the browser. I have 3 browsers on my PC (windows 11), Chrome, Microsoft edge and Firefox. They all give me the same error page.
- I thought that it may the Browser Cache. I clear the Cache and try (mostly using Chrome), but no luck (same error page).
- Even me and my son are going after the same page, I was hitting a busy front end server and my son was hitting a different front end server which is not busy. But I was under the impression that most setup today are using load balancer to resolve this kind f issue.
- I may have retried too many times and my IP address was marked as "spam" by the server and was presented the same error page over and over again.
Points 1 and 2 are related to my browser and hence the title of my post. If this is the possible cause, I would like to know what should I do to avoid the problem next time.
Points 3 and 4 are out of my control. But is #4 possible? Will a request from the same IP every few minutes resulted in being marked as "spam" ?
What other possibilities can cause the issue ? It will be greatly appreciated if anyone can share their thoughts.