Question can only access USB CD-ROM when in safe mode

[wlam02]

I know there is something in my win 10 OS that is preventing me form accessing my new ASUS USB CD-R/W but I need help figuring out what it is. I can access the CD-ROM Drive when I restart my Win 10 in safe mode, but when I run in normal mode, I get the "access denied" from windows explorer. I set all group policy to disable any permission that is denied to my CD but that did not help. Any idea would be appreciated.
Thank you,

 

[helpstar]

are you using any anti virus software?

Which asus cdr/w model is it?

check privacy settings

check if media player or 3rd party apps can access it

 

[wlam02]

are you using any anti virus software?

Which asus cdr/w model is it?

check privacy settings

check if media player or 3rd party apps can access it

Thanks for the reply, 1. I am using anti virus (Malwarebyte), but the issue persist even when I disabled it. 2. I have the SDRW-08D2S-U (Taken from my VID in the device manager) 3. all privacy setting are set to off" 4. I uninstalled any software that may have emulated CD, issue persists.
If I go to disk manager (not device manager) I can reassigns letter (did not help) but I can also open the disk using "eject", but when I try to eject form Windows explorer I get an error "access denied"