Can power cycling a modem screw up a network?

[seanpatrick]

Hey all - it sounds like a stupid question, however at our internet went down over the weekend at work so I tried power cycling the modem and router (didn't work). It was still down this morning and the tech's at Bell are blaming ME for power cycling the modem saying "the network is set up in a special way". Sounds like bulls***t to me - is it?

 

[reedo_43]

Sounds like bs to me as well. Usually that is the first thing they will tell you to do for trouble shooting.

 

[unksol]

Did you power cycle it or did you reset it? First one shouldn't but the second would wipe the settings.

 

[Arwins Singh]

You must have reset the routers interface configuration. You didn't mess anything up but it must have been annoying to set it up again. Anyway any good technician should have made a backup for the configuration on the router for things like this.