Question Can someone PLEASE fix my pc?

May 9, 2020
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So, about a month ago, an issue started where after 7 minutes from boot, my pc would start to skip. It would pretty much be running at 5 Frames Per Second. To go with that, my audio also is skipping and sounds terrible. My pc is unusable.
My Specs are:
Ryzen 5 3600x
Geforce 2070 Super
Msi Gaming Plus MB
I'm not sure what else you guys need, but please please help me.
 

kanewolf

Titan
Moderator
So, about a month ago, an issue started where after 7 minutes from boot, my pc would start to skip. It would pretty much be running at 5 Frames Per Second. To go with that, my audio also is skipping and sounds terrible. My pc is unusable.
My Specs are:
Ryzen 5 3600x
Geforce 2070 Super
Msi Gaming Plus MB
I'm not sure what else you guys need, but please please help me.
What are your temps and voltages? Several min after boot, would be the right time to overheat.
 
May 9, 2020
12
0
10
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INFO: Current software signature: [7764f7b822b4021e4a9f0fb1e302392f]
INFO: Checking for updates on UserBenchmark.com
INFO: Version check passed
INFO: Benchmark engine running
INFO: Checking OS support
INFO: Checking CPU power status
INFO: Gathering Device Info
INFO: Starting CPU tests
INFO: Launching CPU benchmark suite
INFO: Running 1 core CPU benchmark ...
INFO: 1Core Int total throughput: 128.9
INFO: 1Core Float total throughput: 154.1
INFO: 1Core Mixed total throughput: 139.9
INFO: Running 2 core CPU benchmark ...
INFO: 2Core Int total throughput: 254.5
INFO: 2Core Float total throughput: 304.7
INFO: 2Core Mixed total throughput: 277.2
INFO: Running 4 core CPU benchmark ...
INFO: 4Core Int total throughput: 496.6
INFO: 4Core Float total throughput: 545.5
INFO: 4Core Mixed total throughput: 524.6
INFO: Running 8 core CPU benchmark ...
INFO: 8Core Int total throughput: 829.4
INFO: 8Core Float total throughput: 887.1
INFO: 8Core Mixed total throughput: 859.1
INFO: Running 64 core CPU benchmark ...
INFO: 64Core Int total throughput: 1026.7
INFO: 64Core Float total throughput: 1057.7
INFO: 64Core Mixed total throughput: 1072.6
INFO: Exiting CPU benchmark suite
INFO: Completed CPU benchmarks
INFO: Starting RAM tests
INFO: Launching RAM benchmark suite
INFO: Checking RAM configuration
INFO: Running 1 core RAM benchmark ...
INFO: 1Core Read total throughput: 21.7
INFO: 1Core Write total throughput: 19.7
INFO: 1Core Mixed total throughput: 28.8
INFO: Running 2 core RAM benchmark ...
INFO: 2Core Read total throughput: 29.4
INFO: 2Core Write total throughput: 19.8
INFO: 2Core Mixed total throughput: 31.4
INFO: Running 16 core RAM benchmark ...
INFO: 16Core Read total throughput: 30.4
INFO: 16Core Write total throughput: 20
INFO: 16Core Mixed total throughput: 30
INFO: Running system latency tests ...
INFO: 1KB memory latency: 1.06 ns
INFO: 2KB memory latency: 1.04 ns
INFO: 4KB memory latency: 1.05 ns
INFO: 8KB memory latency: 1.07 ns
INFO: 16KB memory latency: 1.05 ns
INFO: 32KB memory latency: 1.08 ns
INFO: 64KB memory latency: 2.06 ns
INFO: 128KB memory latency: 2.59 ns
INFO: 256KB memory latency: 2.81 ns
INFO: 512KB memory latency: 3.76 ns
INFO: 1MB memory latency: 7.33 ns
INFO: 2MB memory latency: 9.18 ns
INFO: 4MB memory latency: 10.09 ns
INFO: 8MB memory latency: 13.44 ns
INFO: 16MB memory latency: 25.15 ns
INFO: 32MB memory latency: 84.46 ns
INFO: 64MB memory latency: 87.2 ns
INFO: 128MB memory latency: 89.08 ns
INFO: 256MB memory latency: 92.93 ns
INFO: Exiting RAM benchmark suite
INFO: Completed RAM benchmarks
INFO: Gathering drive info
INFO: Launching Core drive benchmarks on C:
INFO: C: sequentialWrite 121.3 MB/s
INFO: C: sequentialRead 145 MB/s
INFO: C: sequentialMixed 73.5 MB/s
INFO: C: 4kRead 0.5 MB/s
INFO: C: 4kWrite 1.7 MB/s
INFO: C: 4kMixed 0.7 MB/s
INFO: Launching sustained write bench on C:
INFO: Checking GPU configuration
INFO: Launching SustainedWrite drive benchmarks on C:
INFO: Found 1 graphics card(s) and 1 active display(s)
INFO: Starting GPU Benchmarks
INFO: Launching NGPU detection
INFO: NGPU Name: GeForce RTX 2070 SUPER
INFO: NGPU Driver: 442.74
INFO: NGPU Bios: 90.04.76.00.c4
INFO: NGPU Total RAM MB: 8192
INFO: NGPU Max C MHz: 2145
INFO: NGPU Max M MHz: 3500
INFO: Launching AGPU detection
INFO: Completed GPUStats successfully
INFO: Bench NVIDIA GeForce RTX 2070 SUPER @(C27FG7x) on display(1) = main
INFO: GPU score on Plane = 335.8 FPS
INFO: GPU score on Cube = 272.1 FPS
INFO: GPU score on Stones = 358.9 FPS
INFO: GPU score on Swarm = 195.3 FPS
INFO: GPU score on Galaxy = 281 FPS
INFO: GPU score on Sphere = 299.3 FPS
INFO: Completed GPU benchmarks
INFO: Waiting for sustained writes ... 31
INFO: Waiting for sustained writes ... 30
INFO: Waiting for sustained writes ... 29
INFO: Waiting for sustained writes ... 28
INFO: Waiting for sustained writes ... 27
INFO: Waiting for sustained writes ... 26
INFO: Waiting for sustained writes ... 25
INFO: Waiting for sustained writes ... 24
INFO: Waiting for sustained writes ... 23
INFO: Waiting for sustained writes ... 22
INFO: Waiting for sustained writes ... 21
INFO: Waiting for sustained writes ... 20
INFO: Waiting for sustained writes ... 19
INFO: Waiting for sustained writes ... 18
INFO: Waiting for sustained writes ... 17
INFO: Waiting for sustained writes ... 16
INFO: Waiting for sustained writes ... 15
INFO: Waiting for sustained writes ... 14
INFO: Waiting for sustained writes ... 13
INFO: Waiting for sustained writes ... 12
INFO: Waiting for sustained writes ... 11
INFO: Waiting for sustained writes ... 10
INFO: Waiting for sustained writes ... 9
INFO: Waiting for sustained writes ... 8
INFO: Waiting for sustained writes ... 7
INFO: Waiting for sustained writes ... 6
INFO: Waiting for sustained writes ... 5
INFO: Waiting for sustained writes ... 4
INFO: Waiting for sustained writes ... 3
INFO: Waiting for sustained writes ... 2
INFO: Waiting for sustained writes ... 1
INFO: C: sequentialWrite60 120.9 MB/s
INFO: Completed all benchmarks in 106 s
INFO: Shutting down benchmark engine
INFO: Results sent sucessfully
INFO: Your report is available online at:
INFO: https://www.userbenchmark.com/UserRun/27817790
INFO: Opening report in default browser
Completed
 

Nemesia

Respectable
Nov 6, 2019
2,479
472
1,890
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From that userbenchmark I can see that you're running your 3200MHz RAM at 2666MHz. If the 2 sticks are in the appropriate slots and the XMP profile is activated for the RAM in the BIOS your RAM should be running at 3200MHz. Look in your BIOS and make sure the XMP profile is set to the 3200MHz one.

What are your temperatures at idle and load for the CPU and GPU?
 
May 9, 2020
12
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Here is my userbench mark before the 7minute mark and my PC is running fine.
INFO: Current software signature: [7764f7b822b4021e4a9f0fb1e302392f]
INFO: Checking for updates on UserBenchmark.com
INFO: Version check passed
INFO: Benchmark engine running
INFO: Checking OS support
INFO: Checking CPU power status
INFO: Gathering Device Info
INFO: Starting CPU tests
INFO: Launching CPU benchmark suite
INFO: Running 1 core CPU benchmark ...
INFO: 1Core Int total throughput: 129.3
INFO: 1Core Float total throughput: 155.1
INFO: 1Core Mixed total throughput: 139.6
INFO: Running 2 core CPU benchmark ...
INFO: 2Core Int total throughput: 250.3
INFO: 2Core Float total throughput: 308.2
INFO: 2Core Mixed total throughput: 277.9
INFO: Running 4 core CPU benchmark ...
INFO: 4Core Int total throughput: 468.2
INFO: 4Core Float total throughput: 550
INFO: 4Core Mixed total throughput: 489.5
INFO: Running 8 core CPU benchmark ...
INFO: 8Core Int total throughput: 807.9
INFO: 8Core Float total throughput: 911.7
INFO: 8Core Mixed total throughput: 871.5
INFO: Running 64 core CPU benchmark ...
INFO: 64Core Int total throughput: 1058.2
INFO: 64Core Float total throughput: 1104.6
INFO: 64Core Mixed total throughput: 1101
INFO: Exiting CPU benchmark suite
INFO: Completed CPU benchmarks
INFO: Starting RAM tests
INFO: Launching RAM benchmark suite
INFO: Checking RAM configuration
INFO: Running 1 core RAM benchmark ...
INFO: 1Core Read total throughput: 25.9
INFO: 1Core Write total throughput: 23.4
INFO: 1Core Mixed total throughput: 35.2
INFO: Running 2 core RAM benchmark ...
INFO: 2Core Read total throughput: 39.8
INFO: 2Core Write total throughput: 24
INFO: 2Core Mixed total throughput: 39
INFO: Running 16 core RAM benchmark ...
INFO: 16Core Read total throughput: 34.9
INFO: 16Core Write total throughput: 24.1
INFO: 16Core Mixed total throughput: 35.6
INFO: Running system latency tests ...
INFO: 1KB memory latency: 1.05 ns
INFO: 2KB memory latency: 1.04 ns
INFO: 4KB memory latency: 1.06 ns
INFO: 8KB memory latency: 1.05 ns
INFO: 16KB memory latency: 1.05 ns
INFO: 32KB memory latency: 1.07 ns
INFO: 64KB memory latency: 2.09 ns
INFO: 128KB memory latency: 2.6 ns
INFO: 256KB memory latency: 2.8 ns
INFO: 512KB memory latency: 3.75 ns
INFO: 1MB memory latency: 7.45 ns
INFO: 2MB memory latency: 8.93 ns
INFO: 4MB memory latency: 9.91 ns
INFO: 8MB memory latency: 10.4 ns
INFO: 16MB memory latency: 16.88 ns
INFO: 32MB memory latency: 67.55 ns
INFO: 64MB memory latency: 69.05 ns
INFO: 128MB memory latency: 69.81 ns
INFO: 256MB memory latency: 71.34 ns
INFO: Exiting RAM benchmark suite
INFO: Completed RAM benchmarks
INFO: Gathering drive info
INFO: Launching Core drive benchmarks on C:
INFO: C: sequentialWrite 167.9 MB/s
INFO: C: sequentialRead 202.4 MB/s
INFO: C: sequentialMixed 86 MB/s
INFO: C: 4kRead 0.7 MB/s
INFO: C: 4kWrite 1.5 MB/s
INFO: C: 4kMixed 0.8 MB/s
INFO: Launching sustained write bench on C:
INFO: Checking GPU configuration
INFO: Launching SustainedWrite drive benchmarks on C:
INFO: Found 1 graphics card(s) and 1 active display(s)
INFO: Starting GPU Benchmarks
INFO: Launching NGPU detection
INFO: NGPU Name: GeForce RTX 2070 SUPER
INFO: NGPU Driver: 442.74
INFO: NGPU Bios: 90.04.76.00.c4
INFO: NGPU Total RAM MB: 8192
INFO: NGPU Max C MHz: 2145
INFO: NGPU Max M MHz: 3500
INFO: Launching AGPU detection
INFO: Completed GPUStats successfully
INFO: Bench NVIDIA GeForce RTX 2070 SUPER @(C27FG7x) on display(1) = main
INFO: GPU score on Plane = 470 FPS
INFO: GPU score on Cube = 384.6 FPS
INFO: GPU score on Stones = 470.3 FPS
INFO: GPU score on Swarm = 246.7 FPS
INFO: GPU score on Galaxy = 394.9 FPS
INFO: GPU score on Sphere = 383.1 FPS
INFO: Completed GPU benchmarks
INFO: Waiting for sustained writes ... 25
INFO: Waiting for sustained writes ... 24
INFO: Waiting for sustained writes ... 23
INFO: Waiting for sustained writes ... 22
INFO: Waiting for sustained writes ... 21
INFO: Waiting for sustained writes ... 20
INFO: Waiting for sustained writes ... 19
INFO: Waiting for sustained writes ... 18
INFO: Waiting for sustained writes ... 17
INFO: Waiting for sustained writes ... 16
INFO: Waiting for sustained writes ... 15
INFO: Waiting for sustained writes ... 14
INFO: Waiting for sustained writes ... 13
INFO: Waiting for sustained writes ... 12
INFO: Waiting for sustained writes ... 11
INFO: Waiting for sustained writes ... 10
INFO: Waiting for sustained writes ... 9
INFO: Waiting for sustained writes ... 8
INFO: Waiting for sustained writes ... 7
INFO: Waiting for sustained writes ... 6
INFO: Waiting for sustained writes ... 5
INFO: Waiting for sustained writes ... 4
INFO: Waiting for sustained writes ... 3
INFO: Waiting for sustained writes ... 2
INFO: Waiting for sustained writes ... 1
INFO: Waiting for sustained writes ... 0
INFO: C: sequentialWrite60 167.9 MB/s
INFO: Completed all benchmarks in 106 s
INFO: Shutting down benchmark engine
INFO: Results sent sucessfully
INFO: Your report is available online at:
INFO: https://www.userbenchmark.com/UserRun/27820609
INFO: Opening report in default browser
Completed
 

bryanc723

Honorable
Jan 1, 2015
201
16
10,595
4
I don't know where youre located, but for $200 most shops would diagnose and probably fix any issues that don't involve new parts. But from what im seeing, it sounds like the voltage regulator on your mainboard is starting to fail or get too hot.
 
I can see 1 problem on the user benchmark results, it is telling you a warning

" High background CPU (28%). High background CPU reduces benchmark accuracy. Find active processes with Windows task manager (CTRL+SHIFT+ESC). "

You either have a bunch of programs running in the background or some malicious software. Have a look at whats running in the background via task manager. Having a HDD probably isn't helping either.
 
Reactions: DMAN999
Oct 19, 2019
67
1
35
0
So, about a month ago, an issue started where after 7 minutes from boot, my pc would start to skip. It would pretty much be running at 5 Frames Per Second. To go with that, my audio also is skipping and sounds terrible. My pc is unusable.
My Specs are:
Ryzen 5 3600x
Geforce 2070 Super
Msi Gaming Plus MB
I'm not sure what else you guys need, but please please help me.
Try downloading Malwarebytes and running it. It's a free Anti-virus program. You might have some malware installed on your PC. Keep us updated!
 
May 9, 2020
12
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10
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No marlware or anything, just did complete reset on my pc yesterday. I ran a malwarebytes again just to be safe.
My CPU was at 18 because of the test, and also having 5 tabs of chrome open talking to people about this.
 

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