[SOLVED] Can someone recommend me a trustworthy pre-built gaming PC company?

[mike2012]

I've been wanting to buy a new pre-built gaming PC. But I've done my research on most pre-built gaming PC companies and it seems like a gamble. I've researched CyberpowerPC, iBuyPower and a couple other companies and I've heard reports of PCs arriving DOA and bad customer service.

Are there any pre-built PC companies that have a low number of DOAs and good customer service?

 

[Wolfshadw]

Acer, ASUS, Dell, HP. Of course, you're paying a premium for these and you still don't know what all you're getting. It is for this very reason that many of us opt for building our own (with the help of forums like this one).

-Wolf sends

 

[USAFRet]

Anything over $500, the company I use is called MyKitchenTable.
I can specify the exact parts list, and assembly/cable management/testing can be as detailed as I choose.

 

[mike2012]

Anything over $500, the company I use is called MyKitchenTable.
I can specify the exact parts list, and assembly/cable management/testing can be as detailed as I choose.

Yes, but I know there are companies that allow to pick the parts.

More specifically I'm asking, are there are any companies that let you customize your PC with good customer service?

I know CyberPowerPC and iBuyPower let you customize your PC, but I've heard a lot of bad things about them.

 

[USAFRet]

Anything over $500, the company I use is called MyKitchenTable.
I can specify the exact parts list, and assembly/cable management/testing can be as detailed as I choose.

Yes, but I know there are companies that allow to pick the parts.

More specifically I'm asking, are there are any companies that let you customize your PC with good customer service?

I know CyberPowerPC and iBuyPower let you customize your PC, but I've heard a lot of bad things about them.

A while ago, we had a member here with a CyberPower build.
Thought it was a great deal. $2400. All selected parts.
We went through the whole parts list, and added up the prices.
All the parts, incl keyboard, OS,...everything.
$1800. And in some cases, better parts than what he was getting.

Another guy swore that he could NOT find the same parts for less than the $1600 CyberPower was wanting.
$1100.

And of course, their legendary assembly quality:
http://www.tomshardware.com/forum/id-3605380/set-windows.html
http://www.tomshardware.com/forum/id-3607005/unboxed-died.html
http://www.tomshardware.com/answers/id-3245699/brand-computer-boot-past-boi-screen.html
http://www.tomshardware.com/answers/id-2990661/asap.html
http://www.tomshardware.co.uk/answers/id-3249706/cyberpowerpc-burnt-flame.html

 

[J_E_D_70]

MyKitchenTable... brilliant!

If you have to go prebuilt, Falcon Northwest, Puget Systems, Maingear are top notch but very expensive.

NZXT has the BLD service as well, dunno quality.

 

[tennis2]

Ryzen 2700, GTX1070, 8GB RAM, 120GB SSD, 1TB HDD = $850 as well as keyboard+mouse & free games

 

[logainofhades]

Ryzen 2700, GTX1070, 8GB RAM, 120GB SSD, 1TB HDD = $850 as well as keyboard+mouse & free games

And probably a junk power supply.

 

[USAFRet]

Ryzen 2700, GTX1070, 8GB RAM, 120GB SSD, 1TB HDD = $850 as well as keyboard+mouse & free games

And probably a junk power supply.

And a cheesy second rate SSD that is already TooSmall.

 

[tennis2]

Power supply = $40.
500GB SSD = $55

Find a system with similar specs anywhere near that price, then we'll talk

 

[USAFRet]

Power supply = $40.
500GB SSD = $55

Find a system with similar specs anywhere near that price, then we'll talk

Replacing the PSU and rewiring.
Cloning the OS to the new drive, or a clean install.
Which negates the concept of the prebuilt.

That's halfway to actually building it yourself.

We're just outlining some of the often overlooked pitfalls of inexpensive prebuilts.

 

[tennis2]

It has a 1 year warranty.
600W PSU
Case is a standard issue Phanteks Eclipse P300 TG = $50
The CPU and GPU alone would cost you $600.
Not saying all the components are going to be of the highest quality (you rarely get that in a prebuilt anyway) but if you can't build yourself, you'd be hard pressed to find a better value.

 

[USAFRet]

And that's one of the other killers with those prebuilts, the 1 year warranty.
The parts, bought individually, would each have a 2, 3, 5 year warranty. This is negated by the seller.

 

[ohiou_grad_2006]

If you have to go prebuilt, I recommend it you have microcenter near you, go talk to them, buy the parts and warranties with them. I think they will assemble for 125.