Question Can you help with removing Really nasty Embedded Bug on pc?

[BuliwyfWolfgar]

Long story short. Dual OS system, installed Windows 10 on separate SSD, wanted a game, couldn't figure out how to install it through Micro Store, downloaded Restoro diagnostic tool to fix the issue. Restoro program runs as a a repair tool then diagnostic just after turning pc on. Completely locks Windows 10 out.
Hence this post. Completely re-formated drive (not quick format) now twice, it's back! Completely locked out of Windows 10, but still have windows 8.1.

Please Help and Thank you for your help in Advance.

 

[britechguy]

Try following these instructions for a completely clean reinstallation of Windows 10. Make sure, in your case, to actually do the steps that involve invoking the diskpart command.

If that doesn't work, then this is probably a rootkit, which is a whole different ball of wax.
----------------------------------------
Important Reminder 1:

If your computer has ever had a valid, licensed copy of Windows 10 installed, even if that's been later replaced by, say, Linux, you can still do a completely clean install of Windows 10 without having to acquire a new license. Windows 10 licenses are stored electronically on Microsoft servers, and are linked to your computer's motherboard. The installer will locate that existing license if you are reinstalling Windows 10.

____



Important Reminder 2:

It should go without saying, but, if you have a functioning, even poorly functioning, system that you're hoping to wipe clean to get a fresh start you should definitely do a full system image backup and a separate user data backup before following the instructions for doing a completely clean reinstallation. It also makes sense to use a utility such as Belarc Advisor to create an inventory of the software you have installed and the license keys for same so that you have a handy list when it comes time to put them on your brand new Windows 10 installation.

____



You can use the Windows 10 Media Creation Tool either to create bootable USB media directly, or if you want to have a copy of the ISO file, to download that and use a separate utility to create the bootable USB media. Either way will work.



These instructions are current as of July 29, 2019. They have changed little during the life of Windows 10.



Doing a completely clean (re)installation of Windows 10 using the Media Creation Tool (MCT):



A) To create a bootable USB drive using the MCT itself:

- MS-Word Format: Completely Clean Win10 (Re)install Using MCT to Create a Bootable USB Drive

- PDF Format: Completely Clean Win10 (Re)install Using MCT to Create a Bootable USB Drive



B) To download the Windows 10 ISO file and use Rufus to create the bootable USB

- MS-Word Format: Completely Clean Win10 (Re)install Using MCT to Download Win10 ISO File

- PDF Format: Completely Clean Win10 (Re)install Using MCT to Download Win10 ISO File

 

[cherry blossoms]

A read of :

Removal instructions for Restoro

What is Restoro?The Malwarebytes research team has determined that Restoro is a "system optimizer". These so-called "system optimizers" use intentional false positives to convince users that their systems have problems. Then they try to sell you their software, claiming it will remove these probl...

forums.malwarebytes.com

May be relevant to you as well.

 

[mdd1963]

Oddly enough, I installed Restoro (from the so-named website) on a Win10 VM just to see how difficult it was to work with, and, it rather surprisingly had an traditional uninstall option that (so far) seemed to do exactly that...(I did not take any 'protection' steps within it that may have allowed it take a much more firm 'hooking' at root level, however) Naturally, the OP's usage scenario with dual boot is also different, and perhaps the uninstaller might have issues in many scenarios)

Edit: I find it amusing that Restoro's website actually has the audacity to put a 'we have this!' blue-dot (proverbial claim) regarding the ability to perform 'hardware repair'....that's just funny, I must admit!