Can you retrieve files from a broken external hard drive

[dannyhillman]

I have dropped my external hard drive on a tiled floor.When I plug the hard drive in now my computer sees the hard drive but when I click into it it tells me that it needs formatting.
Can I retrieve the files that were on the drive and how?

 

[yasir siddiqui]

Don't format,
attach your external hdd with internal hdd and use this software. I hope you will be get all your data back..

GetDataBack V4.21

http://www.runtime.org/data-recovery-software.htm

 

[dannyhillman]

Many thanks I'll give it a go now