Cannot access Iomega prestige external hard disk after system format

[mskhan]

Hi everyone.. I am using iomega prestige portable hard drive superspeed USB 3.0. and it is encrypted( it will ask for password when we connect it to the laptop) and I am using HP pavilion DV6 6C65 laptop. The hard drive worked fine until yesterday. The laptop had some audio issue and I took it to HP service center and they formatted the laptop. Now when I connect the external hard drive to laptop, I can see the iomegaencryptionsetup.exe file, but when I open this file it is not asking me password, instead it is opening application settings window everytime. I have important data in it. Can anyone help me solving this issue. Thank you.

 

[profkefah]

there is 2 way
either using the file exe u mentioned
or typing the passward

 

[mskhan]

thanks fo your reply.. yes, after opening the file it should ask the password.. But the problem is it is not asking the password, without entering password I cannot access the data. It is opening the application settings window everytime I open the file instead of asking me the password.