Since the POS Netgear modem kept dying, failing, not working, etc., Frontier sent me a new Arris NVG443B. Don't bother finding it on the Arris website. Like Netgear, they don't even admit they exist. Which just reinforces my opinion that Frontier is below worthless. Be that as it may, since I hooked up the Arris the only way I can access my NAS is thru its web site. Trying to access it thru windows is a no go. I get a message the device name is already in use. Never had this with the Netgear. Advanced IP Scanner returns the address I have it set at. Any suggestions. (Boy I wish Spectrum would hurry up.)