my computer turned black couple of days ago while using it and it is no longer functioning properly. it will no longer boot the OS when i turn it on, just goes to a black screen with a
white ( - ) on the top left corner. pressing any keys at that point does absolutely nothing.
I cannot load safe mode or advanced boot options.
upon startup I am able to load F2 ( setup utility ) and F12 ( boot Manager).
but i am not able to reach safe mode with F8 or Shift+F8.
when the computer is turned on, after the manufacturers info the screen goes black and stays there and the ONLY way to get out of it is to do a Hard Reset.
computer info:
Lenovo IdeaPad Z565 4311 - 15.6" - Turion II P520 - Windows 7 Home Premium 64-bit Edition
white ( - ) on the top left corner. pressing any keys at that point does absolutely nothing.
I cannot load safe mode or advanced boot options.
upon startup I am able to load F2 ( setup utility ) and F12 ( boot Manager).
but i am not able to reach safe mode with F8 or Shift+F8.
when the computer is turned on, after the manufacturers info the screen goes black and stays there and the ONLY way to get out of it is to do a Hard Reset.
computer info:
Lenovo IdeaPad Z565 4311 - 15.6" - Turion II P520 - Windows 7 Home Premium 64-bit Edition