cannot add additional user in user accounts

[Logik51]

(2) things..iam trying to figure out how to add a second user within user accts. but apparently it wont let me. this occured after i recently had to fix a "corrupt user acct" problem. iam trying to research on how to remedy this problem but so far nothing. and when it prompts me to sign with microsoft acct, I click that but the dialog box just keeps loading. any help with these 2 problems would be nice

 

[Colif]

Windows 10 has issues with user accounts - I have had to swap from a corrupted account myself.

You could try the SFC/DISM combo though it may not help (worth a try)
right click start button
choose command prompt (admin)
type SFC /scannow and press enter
once its complete, copy paste the next command into same window - it needs to be exact
DISM /Online /Cleanup-Image /RestoreHealth and press enter

SFC cleans and fixes system files, DISM cleans the image sfc uses to fix files, so if SFC failed to work first time, rerun it after DISM and hit enter

You can add a new local user in command prompt provided you admin now: See method 1