Cannot connect or host games through Wireless Dell 1830. But Hardwired works.

kevincolby650

Commendable
Jul 30, 2016
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0
1,510
This is my first post and I would like to thank everyone who has helped out on these Forums, as wells as Toms Hardware. I have learned so Much through this site.

So, I am having a problem that I have trouble fixing. I recently bought a Dell XPS 15 with the Dell 1830 AC Wifi Card. I Play a few games with my nephew a few times a week. He likes to play games like LFD2, Counter Strike, and others that have a host and connect to LAN option. On my new XPS am unable to "see" any of the games that he starts as host, it just dosent come up in the list. If I start as a host, He can not see my hosted games on his list. The XPS Dosnt have a LAN Port so I use a USB 3.0 adapter and when Hardwired everything works great.

I have tried disabling the firewalls on both to see if that was blocking it, no change.

Im not sure if its my Wireless Card settings, Crappy card and should get Intel, or my router settings.

Any Suggestions will be greatly appreciated. Thank you!
 
Solution


I'm assuming you meant...


Router make and model? When you state hardwired. are both computers hardwired to the router? Are there any wifi extenders involved?

When wireless, use ipconfig and make sure the IP address of your PC is in the same subnet as your nephew's (e.g. 192.168.1.x, everything but the last octet should match). Make sure you can ping the IP of the other computer.
 
It's a modem/router. Brand: FiberHome. Model AN5506-04.

No extenders, but there is a wired Gigabit hub.

Yes, I ment hard wired as in plugged into the hub. His laptop stays in place so we have his wired to the Hub and his wifi is off.

I ran a ping test from my computer over wifi and received a reply from my own ip, and destination host unreachable.

I ran a ping test from his computer to mine and received a request timed out.

I turned off wifi and hard wired my laptop;

Ping his computer and received reply and sent 4 received 4 packets.

Ping from his to my computer and received a reply with sent 4 received 4 packets.

We are on the same subnet as well; 255.255.255.0
IP"s are 282.168.1.xx

Hope this helps,
 


I'm assuming you meant 192.168.1.xx, because 282 is not a valid octet. If it is 282, that would be a big problem.

Can you provide the make and model of the hub? When you hardwire the XPS, is it to the hub and not the router?

It appears that the hub may be causing a problem, if being connected wirelessly to the router vs wired to the hub is the difference on if it works or not. The "Destination host unreachable" is a clue that his may be the case.
 
Solution
Yes, I ment 192.168.1.xx. Sorry for the typo.

Hub is a TP-link TL-SG1008D.

When we are hard wired, we are plugged into the same Hub.

When we are hard wired, everything works great. It's when I try to connect the XPS over wifi they can't see each other. I turned off firewall on router but same result.

I'm wondering if it's the router or my wifi card, maybe a setting in the adaptor properties?
 


If you haven't already, when wirelessly connected you should verify the address settings using ipconfig from a command prompt. I would also recommend using the command arp -a and verify that the IP address of your nephew's computer appears with the correct associated MAC address.

Some routers have a ping tool that can be used to find connected devices. You should also be able to find a list of connected clients that have received an address via DHCP, so you should find both PCs in this list. Also, try to ping the gateway address from both computers.
 


If all wireless devices are not able to ping wired devices, I would suspect a problem with the router. I'm not able to find much information about your particular router, but you may want to find if it has a Guest wireless service, or try switching between the 2GHz and 5GHz band (if available). Otherwise, you may need to purchase a different wireless router/access point.

If it's only your PC that is unable to ping wired devices via wifi, then you may want to check that you have the latest drivers installed for the wifi card, re-install the drivers, or use a different wireless card.