cannot connect to router with hardwire

[cranemanjack542]

dell xps8900 desktop wont recognize ethernet cable when plugged in. Cable is good as it worked on laptop

 

[scout_03]

did you check if the chipset is active in the control panel for peripheral.

 

[cranemanjack542]

no, how do you turn it on? computer does work fine on wifi

 

[scout_03]

in control panel see if the lan chipset is on and active after in the network panel you should see if lan is on of off see this https://www.lifewire.com/enabling-network-connections-in-windows-818245