Cannot get PC to do video over DisplayPort

[AlphaWings]

My workplace uses Dell Optiplex 7010's. Currently our users are using dual monitors involving a VGA and either a DisplayPort or USB adapter with a second VGA on that. My boss wanted me to investigate a better display solution. As the 7010's come stock with 2 DisplayPorts, and the jacks obviously work since we use a VGA adapter with them I decided to go with that. However, I cannot get any of the towers to do video over the DisplayPort with a normal display cable. The monitors are Dells as well, and have a DP on them. I have set them on screen to the DP input, and still nothing. Thoughts?

 

[chugot9218]

*Edit* Ahh sorry, misread the last part, no ideas off hand *edit*

 

[AlphaWings]

*Edit* Ahh sorry, misread the last part, no ideas off hand *edit*

Well I appreciate the effort none the less.

 

[chugot9218]

Could you maybe post a few more details? Like the monitors and the GPU's running in those boxes.

 

[mauller07]

does the system work when you use 2 displayport connections for the monitors from one pc?

are you trying to use 1 display output form the motherboard and 1 from a discrete card?

 

[AlphaWings]

Could you maybe post a few more details? Like the monitors and the GPU's running in those boxes.

Dell P1913 monitors and the graphics are Intel HD Graphics. That was initially a concern of mine, but the Display port on the PC works when using an adapter for VGA, so I didn't think it would be totally unusable.

 

[AlphaWings]

does the system work when you use 2 displayport connections for the monitors from one pc?

are you trying to use 1 display output form the motherboard and 1 from a discrete card?

Right now I'm only testing 1 Displayport to 1 Monitor. I'll try 2 if I can get just 1 working. The tower has 2 onboard DP though, so there is no external card.

 

[mauller07]

which model of 7010 do you have since there are quite a few and some with discrete cards.

 

[AlphaWings]

which model of 7010 do you have since there are quite a few and some with discrete cards.

I can't find any differentiating numbers, but
http://www.dell.com/us/business/p/optiplex-7010/pd
it's the second tower from the left on that screen, or the second smallest.

 

[mauller07]

http://i.dell.com/images/global/products/optix/optix-highlights/optiplex-desktop-7010-tooltip9.png is this the syste?
it has a discrete card with one dvi and a single displayport output on it.

 

[AlphaWings]

http://i.dell.com/images/global/products/optix/optix-highlights/optiplex-desktop-7010-tooltip9.png is this the syste?
it has a discrete card with one dvi and a single displayport output on it.

That one appears to be the model one size bigger than what I have. It doesn't have any cards on the back, the expansion slots all just have the metal fillers still in them.

 

[mauller07]

http://www.klikglodok.com/toko/img/cms/Komputer%20PC%20Desktop/Dell/Dell%20OptiPlex%207010/Jual%20Harga%20Dell%20OptiPlex%207010%20Small%20Form%20Factor%20SFF%20Depan%20CDROM%20Power.jpg ah im guessing this is the model then.

you may want to update the bios, the latest is A14 http://www.dell.com/support/drivers/us/en/04/Product/optiplex-7010
so does one monitor connected via displayport not even show the EFI screen?

 

[AlphaWings]

http://www.klikglodok.com/toko/img/cms/Komputer%20PC%20Desktop/Dell/Dell%20OptiPlex%207010/Jual%20Harga%20Dell%20OptiPlex%207010%20Small%20Form%20Factor%20SFF%20Depan%20CDROM%20Power.jpg ah im guessing this is the model then.

you may want to update the bios, the latest is A14 http://www.dell.com/support/drivers/us/en/04/Product/optiplex-7010
so does one monitor connected via displayport not even show the EFI screen?

Bios are already A14. I get nothing with the displayport connected. just says no connection detected entering powersave. But yeah that's the model.

 

[mauller07]

test the displayport inputs on the monitor using another pc that has a dedicated card if possible.