Hi all, I got this hp laptop around a year ago from my boss, it had a dead HDD so I fitted an SSD and reinstalled win10, all was well, clean install and made a user account for my partner (it's hers) with just a 4 digit PIN.
I ran the upgrade assistant tonight and it installed 21h1, and now the login screen shows other user, and only allows either a Microsoft account email and password, or a local user account username and password, neither of which this machine has ever been set up with, ever it was always only ever a pin, although incidentally, even if I input the correct Ms login and password that is linked to the email account used on the laptop, it says the password is incorrect, it is not.
Any help people? Or should I just format and start all over again?
Thanks in advance
I ran the upgrade assistant tonight and it installed 21h1, and now the login screen shows other user, and only allows either a Microsoft account email and password, or a local user account username and password, neither of which this machine has ever been set up with, ever it was always only ever a pin, although incidentally, even if I input the correct Ms login and password that is linked to the email account used on the laptop, it says the password is incorrect, it is not.
Any help people? Or should I just format and start all over again?
Thanks in advance