Hi All,
I am logging this request as today a very strange behaviour arose on my girlfriend laptop... every time she tries to click on My computer icon on the desktop or any other icons or files (word, txt, images, links ) on the Desktop win10 will open Acrobat Reader DC main page with the recent files section and so on....
So she is not able to browse files in any way, even if with right-click open File Browser from Start icon, seems like the left click of the mouse is not working,
I cannot reach the System Restore Point so cannot try to recover some previous working configuration.
Cannot restart or shutdown properly, forced to use the power botton on the keyboard
Any idea? a virus, rootkit?
thanks a lot
I am logging this request as today a very strange behaviour arose on my girlfriend laptop... every time she tries to click on My computer icon on the desktop or any other icons or files (word, txt, images, links ) on the Desktop win10 will open Acrobat Reader DC main page with the recent files section and so on....
So she is not able to browse files in any way, even if with right-click open File Browser from Start icon, seems like the left click of the mouse is not working,
I cannot reach the System Restore Point so cannot try to recover some previous working configuration.
Cannot restart or shutdown properly, forced to use the power botton on the keyboard
Any idea? a virus, rootkit?
thanks a lot