Hello- please help!
Issues:
-Cannot open any programs or install any anti-virus. (I was able to get onto IE through a back way but nothing else is openable.)
-I installed Malwarebytes, Avira and Regseeker to take off this virus but it won't allow me to install the programs.
-It won't open anything with a ".exe" file extension.
-I tried opening programs and installing the AVs in Safe Mode but the same "error" message came up as in Normal Mode.
-The Message says: "this file does not have a program associated with it for performing this action. Install a program to fix it."
-EVERYTHING worked fine yesterday and early this morning. Nothing in registry was messed with and no options were changed.
Please help! i need the stuff on this computer and it isn't backed up so a total reset of the computer is out of the question. the stuff on this computer is worthless to everyone else in the world so why would a malware be on this computer??
If i could get the AVs installed and running, I know that I could fix it from there.
-note: i know a little about computers. Enough to get by. so, if the answer is really technical, i would appreciate it if it were outlined step by step. Sorry to do that to you.
Thank you for your time.
Issues:
-Cannot open any programs or install any anti-virus. (I was able to get onto IE through a back way but nothing else is openable.)
-I installed Malwarebytes, Avira and Regseeker to take off this virus but it won't allow me to install the programs.
-It won't open anything with a ".exe" file extension.
-I tried opening programs and installing the AVs in Safe Mode but the same "error" message came up as in Normal Mode.
-The Message says: "this file does not have a program associated with it for performing this action. Install a program to fix it."
-EVERYTHING worked fine yesterday and early this morning. Nothing in registry was messed with and no options were changed.
Please help! i need the stuff on this computer and it isn't backed up so a total reset of the computer is out of the question. the stuff on this computer is worthless to everyone else in the world so why would a malware be on this computer??
If i could get the AVs installed and running, I know that I could fix it from there.
-note: i know a little about computers. Enough to get by. so, if the answer is really technical, i would appreciate it if it were outlined step by step. Sorry to do that to you.
Thank you for your time.