Hello,
I'm having what I suspect could be a hardware issue, but couldn't find a specific hardware tech support board so if this is more suited to another section please advise!
Anyway,
Today, I used a tethered phone to connect to the pub's wifi across the road, as our connection is down. I installed Mass Effect 3, updated it, but couldn't hit the play button as it was greyed out.
So I troubleshooted and the problem escalates. Presented as list with observations for clarity.
Restart from desktop.
--Boots to Asrock UEFI, choose to discard changes, this auto load of the UEFI has happened before. A reboot usually gets past it to desktop
Discard Changes and exit
--Black screen with flashing cursor.
Reset button
--UEFI
Save changes and exit
--No changes actually made
--Reboots to UEFI
Repeat above x2 - no change
Disconnect all external devices. - no change
In UEFI
--Change boot options (Windows Boot Manager is Option 1)
--Changed to OCZ Vertex 3, disabled other options
--Changed hard drive boot options to OCZ Vertex 3 first (Other drive is an HDD)
No change.
Change Boot option (cannot remember exact name of option) from Legacy to EFI. Save changes. Reboot. - No display to monitor.(?)
Either now, or after the next step, reseating cables, I lose monitor display. I can't remember after which.
Open Tower, reseat PSU to mobo power leads, remove HDD leads. - No change. No display to monitor (?)
Swap DVI-DL cable to mobo from GPU - no change
Reseat HDD, disconnect SSD - no change
Reseat Power cables again. - no change
So I'm unsure how to proceed. My next step I guess would be dismantling and reassembly to the point where CPU/mobo/PSU/RAM are back together and see if I can get to POST. I've not thermal paste to reseat the CPU heatsink though.
Thanks for any suggestions guys. System specs as I remember them are:
Asrock Z68 Extreme4
EVGA GTX 780 x2
i7 2600K
Corsair Vengeance 2x4GB PC3-15000C9
Asus Xonar D2X
OCZ ZX 1250 '80 Plus
OCZ Vertex 3 240GB
Crucial HDD unsure of model
Windows 10
Regards,
Zeal
----
Update
Removed a GPU to see the error code on the mobo (60, but it went away) and got to POST, the ASROCK splash. Display connected to other GPU
Allowed it to pass that to black screen with blinking cursor.
Reset
--Gets to POST, then displays screen full of repeated multicolour flashing symbols. Hitting enter twice changes these to black/white static symbols.
-- No signal from mobo DVI, have no VGA cable.
Update 2
Cleared CMOS.
--A status screen I've not seen before
--Can get to UEFI
--Checked Boot and changed to Vertex 3 SSD from Crucial HDD
Saved and exited - Blinking cursor on black screen
Same result when leaving Crucial HDD as priority 1.
I'm having what I suspect could be a hardware issue, but couldn't find a specific hardware tech support board so if this is more suited to another section please advise!
Anyway,
Today, I used a tethered phone to connect to the pub's wifi across the road, as our connection is down. I installed Mass Effect 3, updated it, but couldn't hit the play button as it was greyed out.
So I troubleshooted and the problem escalates. Presented as list with observations for clarity.
Restart from desktop.
--Boots to Asrock UEFI, choose to discard changes, this auto load of the UEFI has happened before. A reboot usually gets past it to desktop
Discard Changes and exit
--Black screen with flashing cursor.
Reset button
--UEFI
Save changes and exit
--No changes actually made
--Reboots to UEFI
Repeat above x2 - no change
Disconnect all external devices. - no change
In UEFI
--Change boot options (Windows Boot Manager is Option 1)
--Changed to OCZ Vertex 3, disabled other options
--Changed hard drive boot options to OCZ Vertex 3 first (Other drive is an HDD)
No change.
Change Boot option (cannot remember exact name of option) from Legacy to EFI. Save changes. Reboot. - No display to monitor.(?)
Either now, or after the next step, reseating cables, I lose monitor display. I can't remember after which.
Open Tower, reseat PSU to mobo power leads, remove HDD leads. - No change. No display to monitor (?)
Swap DVI-DL cable to mobo from GPU - no change
Reseat HDD, disconnect SSD - no change
Reseat Power cables again. - no change
So I'm unsure how to proceed. My next step I guess would be dismantling and reassembly to the point where CPU/mobo/PSU/RAM are back together and see if I can get to POST. I've not thermal paste to reseat the CPU heatsink though.
Thanks for any suggestions guys. System specs as I remember them are:
Asrock Z68 Extreme4
EVGA GTX 780 x2
i7 2600K
Corsair Vengeance 2x4GB PC3-15000C9
Asus Xonar D2X
OCZ ZX 1250 '80 Plus
OCZ Vertex 3 240GB
Crucial HDD unsure of model
Windows 10
Regards,
Zeal
----
Update
Removed a GPU to see the error code on the mobo (60, but it went away) and got to POST, the ASROCK splash. Display connected to other GPU
Allowed it to pass that to black screen with blinking cursor.
Reset
--Gets to POST, then displays screen full of repeated multicolour flashing symbols. Hitting enter twice changes these to black/white static symbols.
-- No signal from mobo DVI, have no VGA cable.
Update 2
Cleared CMOS.
--A status screen I've not seen before
--Can get to UEFI
--Checked Boot and changed to Vertex 3 SSD from Crucial HDD
Saved and exited - Blinking cursor on black screen
Same result when leaving Crucial HDD as priority 1.
Facebook
Twitter
Instagram