Cannot setup wireless printing on Dell C1660W Color Laser Printer.

[GrannySmith1]

Recently bought this new color laser printer because someone on these forums suggested it. Starting to kind of regret my decision.

I cannot setup wireless on this stupid thing. I entered my wifi info and all the stuff on the printer with the WEP key. Still won't work.

I go onto the dell support website and install the drivers, setup software, WHATEVER and go through the setup process. I enter in my IP address, gateway, all of that and it says "restarting printer...". It has been stuck on that screen for about 5 years now. On my printer itself, the led screen keeps flashing between ready to print, ipv4 duplicate and 027-452 whatever that means.

About to just return this thing and get a different printer. It's useless if I can't print wirelessly but USB printing does work. However, i need wireless printing.

I'm so confused about all this. Does this printer even have the capability to print WIRELESSLY without any cables? My computer has internet but it isn't wireless internet, it is via ethernet. I need my printer to be able to print wirelessly. I don't understand how my printer is connected to the internet, i've installed all the drivers on my computer yet it cannot print.

 

[rgd1101]

what kind of computer do you have? spec or make and model.
do you have a wireless adapter or a wireless router?

and if you only have one computer, why not just use the usb connection?

 

[GrannySmith1]

Hp pavilion slimline s5510y.

I have a wireless router but my computer is connected to that router via ethernet.

Do not understand why i have two threads on this.

Anyways, I understand networking. Ip address, subnet mask, all that good stuff. I'm pretty sure I'm entering in all that correctly. Not the first time I've dealt with that.

When I open the wizard. It allows me to select wireless or USB which I select wireless. It asks me to hold the wps button on my router which I don't have so I click manual setup. I enter in all the information, and then it comes up with a screen called "configuring printer" "restarting printer" with a green bar.

I've been stuck on that screen FOREVER. Restarted my computer and tried again but will not work. Same issue. Printer reset already. On the screen of the printer, it says READY TO PRINT, IPv4 Duplicate and then it flashes to 927-452 every few seconds.

Could that be some sort of error message? When I go to command prompt on my computer and type in ipconfig, it shows my ipv4 address, subnet mask, gateway, all of which I entered into the wizard. No idea what I am doing wrong.

Do they make these setups difficult on purpose? Like honestly? Support on every website I've been on is difficult as heck to navigate and basically useless. User manual is useless. None of these things seem to address my issue.

May I also add that on the printer itself, it says that it is connected to the right wireless network, SSID, all of that. When I click to print on my computer though nothing happens.

 

[GrannySmith1]

Update: ipv4 duplicate is definitely an error. I'm an idiot

Now how exactly is this fixed? Do I need to try to use ipv6 or something? So confused with this thing.

 

[rgd1101]

It doesn't make sense that it ask for you computer ip address, are you sure it wasn't asking for the printer ip address?

http://www.dell.com/support/Manuals/ca/en/cadhs1/Product/dell-c1660w
did you create a new ip address, page39 on the manual?

and how are you connecting to the printer when you are using the setup software?

 

[GrannySmith1]

I have done that. I've tried entering in my own IP address and also tried creating a new one by changing the last digit.

Problem when I am setting it up is on my computer, it just stops at "restarting printer" even after my printer resets and runs all the "diagnostic" stuff.

Update: Found issue. I created a new port in my printer properties. Finally works wireless now!

Good legitimate waste of 4 hours+. Nonetheless, thank you for your help!

 

[Ryan Mai]

I have done that. I've tried entering in my own IP address and also tried creating a new one by changing the last digit.

Problem when I am setting it up is on my computer, it just stops at "restarting printer" even after my printer resets and runs all the "diagnostic" stuff.

Update: Found issue. I created a new port in my printer properties. Finally works wireless now!

Good legitimate waste of 4 hours+. Nonetheless, thank you for your help!

Hey I'm getting the same exact problem as you are..and got the printer at the same time you did I assume. The software loading bar gets stuck saying "Restarting printer..." just like what happened in your case. Can you explain how you fixed it? What do you mean by "create a new port in printer properties?"

 

[dgodesky]

I have done that. I've tried entering in my own IP address and also tried creating a new one by changing the last digit.

Problem when I am setting it up is on my computer, it just stops at "restarting printer" even after my printer resets and runs all the "diagnostic" stuff.

Update: Found issue. I created a new port in my printer properties. Finally works wireless now!

Good legitimate waste of 4 hours+. Nonetheless, thank you for your help!

If you could share how you set up the new port in printer properties that would be great. I have same printer. I have it detecting and connecting to my router, the problem seems to be that the printer is set to COM3USB port, not a wireless port.