Canon 60D cannot be detected by PC

[Modestas_1]

Hi everyone!

So recently I got myself a desire to start streaming via my Canon 60D and started figuring out how it goes.
Nothing special really, just got the cables(USB one and micro HDMI in to HDMI out) and and installed EOS utility on PC and updated it and that's basically it.

But now I'm having problems connecting my camera to a PC. Computer just doesn't want to detect my DSLR.
It recognizes that some device is connecting to it via USB but doesn't let me check the files on SD card. HDMI connection isn't recognized at all.
So today I wen't to a local electronics shop and asked some nice guy to help me out. I thought maybe there's a problem with a cable or perhaps the connection slot itself. But when he connected HDMI to some TV it worked and showed a video stream w/o needing any additional software. USB connection also allowed him to browse files on a SD card.
That's very strange because I also got a laptop and the problem pursued on it too.

So I'm kind of in a desperate situation here. Maybe you guys have any clues?

 

[The Paladin]

I will assume you mean the Canon EOS 60D
for it to access the camera from the pc you have to load the software and drivers from Cd or download it from this page (select operating system )
https://www.usa.canon.com/internet/portal/us/home/support/details/cameras/dslr/eos-60d?tab=drivers#Z7_MQH8HIC0L88RB0AMD0F1Q42K25

 

[Modestas_1]

I will assume you mean the Canon EOS 60D
for it to access the camera from the pc you have to load the software and drivers from Cd or download it from this page (select operating system )
https://www.usa.canon.com/internet/portal/us/home/support/details/cameras/dslr/eos-60d?tab=drivers#Z7_MQH8HIC0L88RB0AMD0F1Q42K25

I think I've downloaded and installed everything from that site earlier. EOS utility doesn't recognise my camera.
Might it be it has something to do I'm using not the newers firmware on my DSLR? Also I'm using Magic Lantern sofware on it.

 

[Modestas_1]

I figured out the problem.
There was outdated Media Feature pack on my PC's Windows 10 so I downloaded and installed it from here:
https://www.microsoft.com/en-us/download/details.aspx?id=53356
Now it's all good and I can stream video using SparkoCam program.