can't access my hotmail account

G

Guest

Guest
Archived from groups: microsoft.public.windowsxp.basics (More info?)

Hello, when I go to log in to my hotmail account I enter email address
and password as usual, but it then asks me to enter email address again
and type in 8 characters which are displayed on the screen in distorted
form. I do this but it just goes back and asks me again. So I keep
going round in circles. I have had no problem with this before and
have had my hotmail account on my pc for nearly a year - can anyone
help please?


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lorraine777
 
Archived from groups: microsoft.public.windowsxp.basics (More info?)

lorraine777 Wrote:
> Hello, when I go to log in to my hotmail account I enter email address
> and password as usual, but it then asks me to enter email address again
> and type in 8 characters which are displayed on the screen in distorted
> form. I do this but it just goes back and asks me again. So I keep
> going round in circles. I have had no problem with this before and
> have had my hotmail account on my pc for nearly a year - can anyone
> help please?

Try this:

Open IE/ Tools/ Internet Options/ Privacy tab/ Edit and see if there is
any domains blocked listed in the window. If there is, remove them.


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Evolution54
 
Archived from groups: microsoft.public.windowsxp.basics (More info?)

lorraine777 Wrote:
> Hello, when I go to log in to my hotmail account I enter email address
> and password as usual, but it then asks me to enter email address again
> and type in 8 characters which are displayed on the screen in distorted
> form. I do this but it just goes back and asks me again. So I keep
> going round in circles. I have had no problem with this before and
> have had my hotmail account on my pc for nearly a year - can anyone
> help please?

Found this on the web and hopefully it can help you with your problem:

http://tinyurl.com/b7hnu


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Evolution54