- Sep 4, 2016
- 29
- 1
- 18,535
So my fiancee's computer froze up last night, and I've been trying to fix it with my Windows 10 installation USB. The first time I booted it up before trying the installation USB, it had the blue window on the black screen and the little white loading circles, and it sat there for a good long while before loading a blue screen with approximately 1 inch bars smeared across the monitor. I tapped CTRL+ALT+DEL and it rebooted immediately, sat on the same loading screen for a while, and then back to the same blue screen with bars. So the next time I went to the BIOS, and told it to boot from the USB first, and put in my Windows 10 USB to attempt a repair.
The first time I booted from the USB, it did everything I was told it would do - I got into the screen where you choose language, etc, and hit Next, where it went to the screen that allowed me to choose to repair or install. I went to repair, and got the option to troubleshoot, which I did. At this point I didn't know about the command prompt or what to do with it, so I didn't choose that option. did try to run the startup repair, and it came back and told me it couldn't repair my PC. I looked over a few other things, thinking I could get back to that screen if I needed to later, and told it to restart the computer. Now it will only boot using the USB, and when it does, it goes to this blue screen that says:
Recovery
Your PC/Device needs to be repaired.
The Boot Configuration Data file doesn't contain valid information for an operating system.
File:\Boot\BCD
Error code: 0xc0000098
You'll need to use recovery tools. If you don't have any installation media (like a disc or USB device), contact your PC administrator or PC/Device manufacturer.
If I boot without the USB, it just goes to a black DOS screen and tells me:
Reboot and Select proper Boot device
or Insert Boot Media in selected Boot device and press a key
I have tried everything I know, and watched countless YouTube videos trying to fix this, but nobody will answer what to do if you get stuck in the loop where the blue screen won't let you do anything.
***UPDATE*** In the middle of writing my post, I was trying to get back to the blue screen option where I could actually do something, and I somehow did manage to get to it, but the command prompt option didn't seem to do anything to help. I got to the bootrec /rebuildbcd command, and it said it found 0 windows installations, even though the fixmbr and fixboot both said they completed successfully. When I restarted the computer, nothing had changed, and I was stuck in the loop again.
Please help - this is infuriating!!
The first time I booted from the USB, it did everything I was told it would do - I got into the screen where you choose language, etc, and hit Next, where it went to the screen that allowed me to choose to repair or install. I went to repair, and got the option to troubleshoot, which I did. At this point I didn't know about the command prompt or what to do with it, so I didn't choose that option. did try to run the startup repair, and it came back and told me it couldn't repair my PC. I looked over a few other things, thinking I could get back to that screen if I needed to later, and told it to restart the computer. Now it will only boot using the USB, and when it does, it goes to this blue screen that says:
Recovery
Your PC/Device needs to be repaired.
The Boot Configuration Data file doesn't contain valid information for an operating system.
File:\Boot\BCD
Error code: 0xc0000098
You'll need to use recovery tools. If you don't have any installation media (like a disc or USB device), contact your PC administrator or PC/Device manufacturer.
If I boot without the USB, it just goes to a black DOS screen and tells me:
Reboot and Select proper Boot device
or Insert Boot Media in selected Boot device and press a key
I have tried everything I know, and watched countless YouTube videos trying to fix this, but nobody will answer what to do if you get stuck in the loop where the blue screen won't let you do anything.
***UPDATE*** In the middle of writing my post, I was trying to get back to the blue screen option where I could actually do something, and I somehow did manage to get to it, but the command prompt option didn't seem to do anything to help. I got to the bootrec /rebuildbcd command, and it said it found 0 windows installations, even though the fixmbr and fixboot both said they completed successfully. When I restarted the computer, nothing had changed, and I was stuck in the loop again.
Please help - this is infuriating!!
Facebook
Twitter
Instagram