can't connect card reader "the usb device isn't recognized" - code 34

[ziedje]

Hello everyone, I bought a card reader so I could do some government stuff.
It's the following device: Logon LCR002 - Smart Card Reader (a picture of the product (warning large image))
So the driver cd said to plug the reader in before installing the drivers on the disc. I did that, when I plugged it in, it gave me this error: 

which means "The usb device isn't recognized
The latest usb-device you plugged in on this pc, has caused a failure. Windows doesn't recognize this device anymore."
 
I thought it would be fine if I installed the drivers, so I did, but it didn't work so I installed the ones from the site, same result, I also tried to uninstall and reinstall them, plug it after installing the devices and uninstalling it in the device manager. I've also tried to plug it in other usb ports.
 
In device manager it looks like this:

"Unknown USB-device (request for device descriptor failed) "
 
In details it looks like this: 

In the Device status it says:
"The device has stopped because problems have been reported
(Code 43)
A request for the USB device descriptor failed."
 
Under device description: 

"Unknown USB-device (request for device descriptor failed)"
 
Under hardware-ID:

 
Also I have restarted my system a few times, updated, uninstalled drivers and reinstalled them. 
First time I have used this card reader.
 
It's a laptop with a core i3, amd graphics and it has Windows 10 installed (64 bit version).
 
Anyone who knows how to fix it?
Thanks a lot.

 

[Lutfij]

From Logon's Product Page scroll down and download the drivers marked WINDOWS 32 / 64 Bit Installer.

After downloading perform the installation with an elevated command i.e right click installer>Run as Administrator. If that doesn't work, install the drivers under compatibility mode.

Right click installer>Properties>Compatibility Tab>Windows 7 [from the drop down menu]
I suggested Windows 7 because of this bit of info.