Can't connect my iPhone to stream music via bluetooth

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Ali Abouheif

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Feb 24, 2015
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I've tried to find a solution for this for a long time now so i really need your help...

I've connected my iPhone 5 to my HP ZBook 15 on windows 10 via bluetooth but i cant stream music like i used to on win 7, even on windows 7 it worked in the beginning and then i reinstalled win 7 and installed drivers from cd (that came with pc) cause i had a virus, then when i reinstalled it won't work... a while after i installed windows 10 and here i am...

i searched bluetooth on sys info and here's the result:


Name [00000004] Bluetooth Device (RFCOMM Protocol TDI)
Adapter Type Not Available
Product Type Bluetooth Device (RFCOMM Protocol TDI)
Installed Yes
PNP Device ID BTH\MS_RFCOMM\7&36C8EA4F&0&0
Last Reset 9/7/2015 2:13 PM
Index 4
Service Name RFCOMM
IP Address Not Available
IP Subnet Not Available
Default IP Gateway Not Available
DHCP Enabled No
DHCP Server Not Available
DHCP Lease Expires Not Available
DHCP Lease Obtained Not Available
MAC Address Not Available
Driver c:\windows\system32\drivers\rfcomm.sys (10.0.10240.16384, 164.00 KB (167,936 bytes), 7/10/2015 12:59 PM)

Name [00000005] Bluetooth Device (Personal Area Network)
Adapter Type Ethernet 802.3
Product Type Bluetooth Device (Personal Area Network)
Installed Yes
PNP Device ID BTH\MS_BTHPAN\7&36C8EA4F&0&2
Last Reset 9/7/2015 2:13 PM
Index 5
Service Name BthPan
IP Address Not Available
IP Subnet Not Available
Default IP Gateway Not Available
DHCP Enabled Yes
DHCP Server Not Available
DHCP Lease Expires Not Available
DHCP Lease Obtained Not Available
MAC Address ‪C4:D9:87:4E:0D:9E‬
Driver c:\windows\system32\drivers\bthpan.sys (10.0.10240.16384, 125.50 KB (128,512 bytes), 7/10/2015 12:59 PM)



here's system summary just in case:


OS Name Microsoft Windows 10 Pro
Version 10.0.10240 Build 10240
Other OS Description Not Available
OS Manufacturer Microsoft Corporation
System Name ALI-PC
System Manufacturer Hewlett-Packard
System Model HP ZBook 15
System Type x64-based PC
System SKU F3Z00PA#ABG
Processor Intel(R) Core(TM) i7-4800MQ CPU @ 2.70GHz, 2701 Mhz, 4 Core(s), 8 Logical Processor(s)
BIOS Version/Date Hewlett-Packard L70 Ver. 01.07, 1/10/2014
SMBIOS Version 2.7
Embedded Controller Version 148.80
BIOS Mode Legacy
BaseBoard Manufacturer Hewlett-Packard
BaseBoard Model Not Available
BaseBoard Name Base Board
Platform Role Mobile
Secure Boot State Unsupported
PCR7 Configuration Binding Not Possible
Windows Directory C:\WINDOWS
System Directory C:\WINDOWS\system32
Boot Device \Device\HarddiskVolume1
Locale United States
Hardware Abstraction Layer Version = "10.0.10240.16392"
User Name ALI-PC\ALI
Time Zone Egypt Standard Time
Installed Physical Memory (RAM) 16.0 GB
Total Physical Memory 15.3 GB
Available Physical Memory 12.1 GB
Total Virtual Memory 30.8 GB
Available Virtual Memory 27.1 GB
Page File Space 15.5 GB
Page File E:\pagefile.sys
Hyper-V - VM Monitor Mode Extensions Yes
Hyper-V - Second Level Address Translation Extensions Yes
Hyper-V - Virtualization Enabled in Firmware No
Hyper-V - Data Execution Protection Yes


Thank you in advance and very sorry for so much text...

and please don't refer me to a site that scans my device for missing drivers and then i have to buy it to continue.
 
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