Can't connect to internet

[courtneyc0217]

So I finished building a new computer. The OS is windows 7,processor is i5 and the motherboard is a msi z370 gaming pro carbon. I bought a wifi adapter over the weekend, it was the last thing I needed. I went through the installation with the CD and it said it would not recognize the adapter after I plugged it in. Ports are fine, keyboard and mouse both work in those ports. I got an ethernet cable and plugged it into the only port on the motherboard and I still am getting no network connections available? Please help! I can't figure this out

 

[Ralston18]

Did you enable LAN via BIOS per your motherboard?

Be sure that only one network adapter (wired or wireless) is enabled.

Try reinstalling the network adapter but use driver's downloaded from the manufacturer's website. Not the CD. CD may be old driver versions.

Are you able to run "ipconfig /all" (without quotes) via the command prompt and post the results?

 

[faalin]

The first issue is your running a gen 8 cpu on a Z370 board and WINDOWS 7, Gen 6, 7, and 8 along with all Ryzen cpus should be installed with Windows 10, most of the newer boards dont have driver support for windows 7 -> most likely why your network port isnt working.