Question Can't connect to wifi on pc in shared house, only device that has an issue

[Cosmic_Goblin]

I can't connect to the wifi in a shared house I have just moved into on my pc only. All other roomates have no issues with their devices. It picks up the signal and says it's connected but I get no internet anyway. It works on my phone as well.

It is Virgin Media broadband that is in the house, the pc in question is a custom built machine and I am using a TP-Link TL-WN823N wireless adapter. I had no issues in my previous residence.

I am using Windows 10,
All drivers are up to date,
My modem is a Samsung SMT-G7400/XEN

 

[thomas4204]

Try searching network in the windows search bar and find the troubleshooting option, my WiFi went out and this fixed it for me a dhcp setting was turned off

 

[Cosmic_Goblin]

When I run the troubleshooter it says that it can't identify the problem