Question Can't create system image when VSS Service is on

spodeworld

Reputable
Dec 31, 2016
92
0
4,640
1
Hi,

I've been unable to do system backups with more than one type of backup software when VSS is running. Does anybody know why that would happen? And, is it OK to keep it off if I regularly use a backup program like AOMEI?

Thanks
 

Ramesh-TWB

Reputable
Mar 4, 2016
36
0
4,560
10
Hi,

Do you get any error messages? Is there any error event logged in the Application event log?

To check the event logs, right-click Start, click Event Viewer.
Expand Windows logs > Application.

Check if there are any VSS related errors logged at that time.
 

spodeworld

Reputable
Dec 31, 2016
92
0
4,640
1
Hi,

Do you get any error messages? Is there any error event logged in the Application event log?

To check the event logs, right-click Start, click Event Viewer.
Expand Windows logs > Application.

Check if there are any VSS related errors logged at that time.
Basically, the updater won't work while VSS is on. When I disable it, I can do a backup.
 

ASK THE COMMUNITY