Can't enable SLI

[rmariej1984]

I just bought a second 970 GTX and installed it. Following the instructions I attempted to enable SLI in the Nvidia CP however I only see "Configure Surround, Physx." I do see both cards in the NVidia CP as well as CPU-ID.

According to the ASRock software I do have the GPU's in PCIE1 and PCIE3 as directed in the motherboard instructions. I have the bridge connected - but I'm not entirely sure if this is correct. When looking at the "goldfingers" I see a wide goldfinger, a narrow goldfinger, and another wide goldfinger. I've tried connecting the bridge to both wide goldfingers and have received the same result on both. I have also tried loading without the bridge and honestly didn't notice anything different either.

I've tried uninstalling all Nvidia software and reinstalling. I've tried updating my motherboard software. I'm at a loss. The only thing I haven't tried is a new SLI bridge but unfortunately I only have the one.

Hardware:
ASRock 99Extreme4
Intel i7 5820K
4x Crucial 4gb DDR4 BLS4g4d240FSA
2x EVGA GeForce GTX 970 4GB FTW GAMING ACX 2.0
Corsair AS860 PSU

 

[Chugalug_]

Connect the bridge to the first finger (left) of each card while the system is shut down and both cards are plugged in.
Then enable SLI in the Nvidia control panel by opening it, and clicking the 'Set SLI configuration' link under the '3D settings' menu.

 

[rmariej1984]

Figured out the problem and broke my flipping motherboard in the process. Apparently I had the card in PCIE2 and not PCIE3 like I thought. I apparently even misread the software. Unfortunately when I went to remove the card from PCIE2 it didn't release and brought up the plastic plug with it. -.- Oh well. Everything still seems to be working and with two huge 970gtx's there really isn't room for a card to be in PCIE2 anyway. Unfortunately there also isn't room for my wifi card in the PCI slot so I get to run some cat5 tonight.

 

[Chugalug_]

Figured out the problem and broke my flipping motherboard in the process. Apparently I had the card in PCIE2 and not PCIE3 like I thought. I apparently even misread the software. Unfortunately when I went to remove the card from PCIE2 it didn't release and brought up the plastic plug with it. -.- Oh well. Everything still seems to be working and with two huge 970gtx's there really isn't room for a card to be in PCIE2 anyway. Unfortunately there also isn't room for my wifi card in the PCI slot so I get to run some cat5 tonight.

Uhoh.....that's worrying for a motherboard of that calibre.......
Contact AsRock and see if you can get a replacement, it shouldn't pull up the plastic plug with the GPU! xD
See if they can set up an RMA for you, could be a faulty board.