Archived from groups: microsoft.public.windowsxp.print_fax (
More info?)
My modem device is listed as GTWV.92.
I have reinstalled the fax console, and it sent a fax that had been sitting
in my outbox. I created the fax this afternoon, and it just went to my
outbox and did nothing. When the fax sent, I could hear the dial tone and
dialing sound.
While we were eating dinner, we could hear a phone ringing and we assumed it
was the fax line. When I came back to the computer there was a message that
an attempt to receive a fax failed, but I am not sure why. Maybe the call
was not from a fax machine, but from a telemarketer. I am going to have my
husband try to fax me tomorrow from work.
Any ideas.
Sheryl
"Hal Hostetler [MVP-DTS]" wrote:
> You can send and receive faxes directly from your computer provided it has a
> standard Fax modem connected to a regular telephone line. It is also very
> important that this modem be listed in the Windows XP Hardware Compatibility
> list (http://www.microsoft.com/whdc/hcl/default.mspx) and you have the
> latest drivers for it. Unfortunately, Windows XP Fax has proven to be
> incompatible with many common modems and drivers, particularly older ones,
> even if the manufacturers claim they are "compatible" with Windows XP. Modem
> incompatibility is not apparent during installation or the initial setup. It
> only becomes apparent when you first try to send or receive a fax. The Fax
> Service will dial or will answer an incoming fax but then fail with any of a
> number of unhelpful error messages such as "Line is busy," "There is no
> answer," or "Reception error." There will be nothing in Event Viewer to
> give a clue as to where the problem might lie.
>
> What exactly happens when you try to use Fax?
>
> Hal
> --
> Hal Hostetler, CPBE -- hhh@kvoa.com
> Senior Engineer/MIS -- MS MVP-DTS -- WA7BGX
>
http://www.kvoa.com -- "When News breaks, we fix it!"
> KVOA Television, Tucson, AZ. NBC Channel 4
> Got Blues? - www.badnewsbluesband.com
>
> "Sheryl" <Sheryl@discussions.microsoft.com> wrote in message
> news:1FE5C5C0-773E-4A91-9323-E8335520CBE9@microsoft.com...
> > Up until yesterday, we were faxing via a Canon MultiPass system.
> Yesterday,
> > I purchased and installed a Brother laser printer. I disconnected and
> > unistalled the MultiPass.
> >
> > I have installed the WindowsXP Fax component, and I believe I have
> > configured it correctly. I have two phone lines. I have connected the
> phone
> > line designated as our fax line directly from the phone jack in the wall
> to
> > the phone jack in the computer. I can not receive or send faxes with this
> > set up.
> >
> > Do I have to have an external "fax machine" or can I receive and send
> faxes
> > directly from my computer?
> >
> > Thanks for your help.
> >
> >
> >
>
>
>
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