Question Can't Get Front USB Ports To Work Correctly?

[RealJohnJohnson]

I have four front USB ports; one of them, which is a USB 2.0 port, does not work: in Windows, it shows up as not recognized, and in the UEFI BIOS, it doesn't work either. Does this imply that it's an issue with my hardware or something? One of my front USB 3.0 ports shows up as USB 2.0 when I plug something into it, which is also strange.

I have a Z97-A MOBO, and my case is a Define R5.

Thanks!

 

[CountMike]

Probably contacts or cable. They are all tied up to same controller so it can't be that some work and some don't for any other reason.

 

[RealJohnJohnson]

Probably contacts or cable. They are all tied up to same controller so it can't be that some work and some don't for any other reason.

What do you mean "contacts or cable"? Do you think it's a hardware problem? If so, do you think switching out my MOBO and case would fix it (I'm planning on upgrading soon anyways)?

 

[CountMike]

USB ports come in pairs so if one in a pair doesn't work properly it must be a contact on it or wire leading from MB to it.
USB3 is separate controller and needs driver to work as USB3. You can check for that in Device manager, If you plug in a USB 2 device in USB3 port it will work at SB2 speeds only and be identified as USB2.

 

[RealJohnJohnson]

USB ports come in pairs so if one in a pair doesn't work properly it must be a contact on it or wire leading from MB to it.
USB3 is separate controller and needs driver to work as USB3. You can check for that in Device manager, If you plug in a USB 2 device in USB3 port it will work at SB2 speeds only and be identified as USB2.

It's odd because it's only one of my USB 3.0 ports that is identified as USB 2.0; the other one works perfectly... It's really strange. Do you think swapping out my case and MOBO would fix it?

 

[CountMike]

My bet is still on connectors or wires to them are bad